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June 2023 by Dave C.
Alan is a great sales professional and I enjoyed working with him. I think this dealership, at least for used cars, is a little more expensive vs other options....but you'd have to be willing to travel to go to other dealerships. So, for a quality dealership near the beach, go see Alan and he will treat you with integrity and fairness.
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April 2023 by Brooke Casapulla
I would highly recommend! First State does excellent work, they go above and beyond!Service: Body & Trim
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January 2023 by William F.
Unfortunately I find myself writing a negative review for this dealer .. I bought a 2016 Equinox in August 2022... I took it for a test drive and all seemed well... I decided to purchase it and paid almost $22,000 (after negotiation with an extended warranty).. 6 weeks later while on vacation the engine seized up... I spent the next 7 days in a hotel room in Roanoke Virginia while they rebuilt the engine. That being said I had 2 separate ASA certified mechanics tell me that the car had internal engine problems that should have been detected in the original diagnostic testing. The car ran ok for 2 more months and in mid January the same problem arises and in speaking to a service advisor one the phone I was advised that buying a used car is pot luck and they bear NO responsibility... No Apologies and pretty much told me that I was on my own... All I want is to be made whole.. Beware of buying from this dealership.. The salesman (although pleasant) was your typical stereotype of a used car salesman... BTW... I paid $22,000 cash so I actually screwed myself by not financing
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December 2022 by Kimberly Morton
I want to be clear that I’m leaving 5 stars for the service experience I had in the office. My insurance ended up having me take my car elsewhere, but I went to First State Chevy for an estimate. This was my first time getting my car repaired anywhere, and I was unsure of the process. The folks in the office were professional, helpful, and conscious of time on a week day. Based on other research I did, the preliminary estimate was reasonable.
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December 2022 by KM R
Wonderful experience with First State Chevrolet Collison, in Georgetown, Delaware. Pierce was very thoughtful, and explained in helpful detail, each aspect of repairs. There were several special considerations, and everything was managed with expert care. I am very pleased by the repairs, and thankful to First State. Highly recommend.Service: Body & Trim
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December 2022 by David S
My car was taken here after an accident. Pierce has been my contact and has been great. Repair is scheduled, and based on the communication I’ve received to this point, I expect it to be professionally done in a timely manner. Highly recommend.
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December 2022 by Diana F
Long wait for my car bodywork to be completed. Was supposed to receive a callback when the doors necessary to do the work we’re located. Haven’t heard back in 3 weeks. Called to ask for an update and still haven’t had a return phone call. Not pleased having to wait in the dark unsure of the next step.
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October 2022 by Lou W.
I saw a vehicle online and inquired about the vehicle. When I reached out to the dealer they said the current wasn't available to me. Thought that was weird since it was on the website with a price etc. Had a friend of mine visit the store the next day and he was offered the ability to purchase the vehicle. Here's the kicker he is white and i am a brown person. How about that..........
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July 2021 by Michael F.
This is one of the top dealers. I have purchased over 2 dozen new cars. Staff experienced & friendly. Great service on purchase of 2021 Tahoe. They beat everyone's price in Delmarva I did see people frustrated who obviously had poor credit scores yelling at staff to get financing but dealers in general work really hard on making deals. To those others frustrated at this dealer I can only suggest get your credit score over 750 so you are not misplacing your frustrations. Seriously though, the staff at this dealer really does work at delivering great Services