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April 2024 by Marie Plumley Paynter
As a new resident of Delaware, I scheduled an appointment at the Georgetown location. From introduction through completion, Jessa Cannon was professional, informative, knowledgeable of all banking services and MOST OF ALL, her personality provided warmth, comfort & reliability. It was the BEST banking experience EVER‼️ Jessa deserves TEN (10) Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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March 2024 by Kathy Law
I have been going to Georgetown branch for many years. Staff is always pleasant and greets you by your first name. The staff makes you feel like you are family.
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March 2024 by Caeli Seningen
Bea went above and beyond to accommodate me while the branch was short-staffed and extremely busy. She was super friendly, professional and did not make me feel rushed.
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March 2024 by Anna Curran
Staff always have a smile on their face when you walk in and are always willing to help meet your needs/answer any questions!
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March 2024 by Barry Zeigler
The employees at PNC in Georgetown and Millsboro are so awesome!! Always a friendly greeting and always quick to address any and all issues I may have!! Jessa and Tish are two of the shinning stars!!
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March 2024 by Marissa Hall
I love this PNC I’ve been going here since I moved to Sussex about 7 years ago! I’ve since moved to Milford and I still travel to the Georgetown location because they are so great! Jessa is my go to girl, She is the best there is !!
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March 2024 by John
I have been a customer of the Georgetown branch for about 2.5 years. This branch is professional and friendly!
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March 2024 by Jamie Parsons (LadyBug)
Absolutely love the girls that work here, they make coming in to do difficult task so easy!
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March 2024 by Jalynha Gibbons
I used to go to this branch every day for work everyone always greeted me with a smile they are very friendly and helpful!!! I miss seeing them, going in there always brightened my day!!!
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March 2024 by Joanne Goins
I started with Pnc bank years ago and I am totally happy. I bank a lot online but whenever I have to go into the Georgetown branch, they address me by my name and are super Friendly and professional.
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November 2023 by Neal Wells
The lady with the fried red hair who is a manger, is bringing that branch down. The tellers were kind and professional. However I am dealing with my father's passing, and I would have thought I would have brought into a private office or at least into a corner. Instead I was left with the "greeter" in the middle of the bank to discuss matters. When getting a different answer than the one told to me when I called and visited another branch I asked for manager. I was told she was too busy and in a meeting. So I asked when is her meeting over, I have time. It was 15:53ish, and the greeter said she is scheduled to leave at 16:00. It was not 30 seconds later after an email was sent, she left/muted her "meeting" to take the time to come out and speak with me. She asked what do you need? When I started to explain the situation I got through one sentence, not a breath was inhaled before she stepped in and said well my associate told you don't have this paper so that's the law. What else do you need? When trying to explain what I was told elsewhere she raised her voice in the middle of the bank as if to dare me to escalate this any further. After this and the greeter parading my father's death certificate to the counter then to an office, and someone yelling across the bank that I have the death certificate. At this point I had to leave. I was embarrassed, and feel even worse about my father's passing. Not even knowing if my father's account was even locked or anything. They were the least helpful. This woman needs to go back to training on how to treat people in life. She is a vile and nasty person who has the customer service of a bear trap. This is being documented and will be referenced to corporate.
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July 2023 by Stephanie Espinosa
HORRIBLE! had an appointment. Went in early. Right after my sister said our parent didn't have SSN. My sister said if I would be able to help open her savings acct as her sibling, over 18 yrs old. The lady with her office closest to the entrance to the right went to go ask the manager. The manager said I could. Right after that my sister said I was in the parking lot. ALL OF A SUDDEN, there wasn't any time left to open an acct after she found out my parent didn't have SSN. The old lady proceeded to RESCHEDULE, said there were no afternoons available this week. After we said we were going to go to the Millsboro location she had the AUDACITY to say "hold on I'm trying to reschedule you". That time she was looking for another date could have been used to input my information for the savings acct. UNBELIEVABLE! Immediately left after that DISCRIMINATORY exchange and never going back.
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April 2023 by Seandre McGee
terrible the middle eastern lady with the glasses is very rude unprofessional and very inappropriate
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March 2023 by Maxine Megee
So I walked in this morning with my son to get quarters. My apartment comes with a laundry mat that you need quarters for, it’s a pain but 9/10 everyone there is very kind, I always ask for 10 rolls of quarters so even if they don’t have it I can get a decent amount so I don’t need to keep coming back with toddler boy. If you know you know. I think her name was Anita (black hair and glasses) but I asked and she straight up chuckled at me for asking which made me feel very embarrassed and bad about myself and said she can only give me 2. Normally, that would be fine but the way she said it with such an attitude was the part that hurt especially in front of my son. I told her that they’ve always given me more (and right in front of her) I’ve worked in retail all my life so I know it’s frustrating and I don’t want to be a Karen, but she was just cruel and rude the whole conversation. If she said “I’m sorry the policy changed” or even “I’m sorry we really shouldn’t have done that corporate doesn’t like it or just explained to me like an adult and not a mean girl as to why they couldn’t, I’d understand but she tried making me look stupid in front of everyone. She ruined my whole experience with that specific bank and branch, it was sad.
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January 2023 by Wanda Reed
Went to the Georgetown branch and was told without an appointment that they couldn't help me. Didn't even ask if I wanted an appointment. Went to seaford branch and was told the same thing. I had to make an appointment to close an account and have someone's name removed
