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February 2024 by Laura Hudson
For the past 10 years I have had the pleasure of using Georgetown DE Rite AidI am a veteran and unfortunately the VA will switch vendors and my medication must remain consistent due to hallucinationsI am glad to say that have always remained consistent and are always looking for ways to give me a discountThank you folks for being there!
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December 2023 by Richard Cramer
Got a message at 1:14 today that my medication was ready. I arrived about 1:20. The person in front of me was called. 1:30 and I'm still waiting and someone came behind me. I start to see them closing the gates and black lady with braids say, we are closing and will be back opened at 2. I thought she was talking about the person behind me. She was talking to both of us. I said I've been waiting for 10 minutes and she sarcastically said, well, we need breaks. I leave and come back at 2:20. I pick up my medication from an older male employee. After, I asked for her name, he had to think briefly and said Ethel. He said she's only here because the original pharmacist was on vacation. I said thank you and left. This isn't the first time I had horrible service from them but it will be the last. I will be taking my business elsewhere. I do NOT recommend this place.
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July 2023 by Steve Rash
Georgetown De Riteaid is ALWAYS understaffed. Today’s the 3rd time drive thru has been closed do to short staffing this month. Pharmacists & staff are always friendly & helpful to me, but I’m thinking Riteaid doesn’t want my business anymore…? FIX IT !!
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June 2023 by Sara Scotto-Friedman
Don't ever try to fill an important prescription here. I've been trying for a month and every time I go to the store it's "not ready yet" and they tell me to come back in a few hours. EVERY. SINGLE. TIME. Do NOT use this pharmacy if you need regular medication without interruption.
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May 2023 by De Zi
Came to pick up post surgery prescription, directly from hospital, had patient in car. Went through drive through, staff person took my card and charged me, gave me medications. Pulled over in parking lot to administer meds to patient and realized I was short medications. Pulled through again and asked where rest of medication is, same person then said I had to come in and pick up medication to sign papers. Didnt tell me when I was in line at the window the first time, very inconsiderate and unprofessional.
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April 2023 by Johnson
I will be conducting my business else where. The pharmacy tech who was working the register was extremely rude and overall a miserable person. Her name was Bridget and she was an older female with blonde hair. She couldn’t even take the time to greet customers or even look at them. She then proceeded to mock and fellow pharmacists that worked there, calling him inappropriate names and mocking his accent. It’s sad that this is who Rite-aid chooses to be the face of their company.
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March 2023 by Lidia Perez Chilel
Had a Scheduled vaccine here. They were kinda late for my appt but it was understandable seeing how busy they were. This store is always super clean and organized. Staff is good.
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March 2023 by Peter Mitchell
Agree with post about the rude female. I was at a the drive through and clearly seen. Rang bell 3 times while she leand against the post by pharmacist until he pointed for her to help me. Always rude and lazy
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February 2023 by Kathleen Perry
Anne the pharmacist has always been kind, efficient and very personable. She has an enormous task between filling all the prescriptions and doing all the vaccinations. I'm a retired RN, if Rite Aide sent certain hours for vaccinations and hired part time nurses to do them it would free up the lone pharmacist to just focus on Rx's.
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December 2022 by Robert Pettit
Always an excuse why they are behind or your medication isn't ready. No accountability in the pharmacy. They all need to be fired! This pharmacy was once the best in town now they are the worst.
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December 2022 by dbeach tiedye
Going down hill FAST! The blonde lady pharmacist is always miserable, rude, and snotty. Either they are staffed with a bunch of workers who don't know how to run a pharmacy, or the system doesn't work efficiently. They don't even start on a prescription unless I go in person and ask if it's ready. Then they'll say ohh no not yet, you'll get a text or call when it's ready. Then you never get that call and have to continually follow up until it's finally ready. I've been a customer for years and while all of this has been true, it's getting worse very quickly. The male pharmacist is great. I always hope I get him. While the time issues are still present, at least he doesn't have a bad attitude about it. Thank you! Desperately looking for a pharmacy where I don't have to stress out every month of basic meds!
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December 2022 by Regina Pepper
Freaking ridiculous! They refuse to answer the phone today. I called Millsboro to see if they could get through.I moved my prescriptions here from Walgreens because they became horrible.Don’t come here if you have other choices.Next day:Oh look…they responded with their typical garbage canned response they give everyone.Talked to corporate this pm…they seemed to care. Lol!
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December 2022 by Mary Lou Anicola
I switched from Walgreens to Rite Aid so that I could get my prescriptions when I needed them. I have been without my medicine now for a week and they keep telling me it will be ready. I NEED my medicine as I’m sure everyone else does. When I call it either rings and no one picks up or they pick the phone up and put it on hold without saying anything!! This is torture. I spoke directly to the pharmacist and was promised they would be ready. Do I need to find another pharmacy who will care about their patients??
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September 2022 by lisa benton
Horrible experience. My script was called in and I went to pick it up a few days later. I was told that there is no script for my date of birth. I asked if there was another way that I could be looked up. Suddenly, it's oh there WAS a script for you, but it got deleted. Why? Oh that's a question for the pharmacist. Ok... Oh I'll go ask him. I mean, don't hurt yourself. Oh he deleted it because we didn't have your insurance info. What??? So, what if I wanted to pay out of pocket? I have insurance and gave her my card, but seriously what if I had wanted to pay out of pocket? I tried a discount card. Wouldn't work. No problem. I'll bring another one. Several hours later, I go to pick up my script and it isn't ready because I hadn't brought the discount card back. Did you think I was going to make 2 trips? One to bring the card and the other to get my script. My time is important to me. The pharmacist tried to speak over me when I was expressing what happened only to find out that he knew. Y'all could not have told me that you needed the card first? What??? Apparently, the patients time is unimportant to these people. Don't bother. I'll drive the 20 minutes to CVS in Milford and be well cared for.
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September 2022 by DC S
Very disappointed with the Rite Aid Pharmacy. Several times I have pre-ordered prescriptions and actually wait a day to pick them up…and they’re still not filled and ready to be picked up. I am looking into other pharmacy options.