-
November 2023 by John Eckenrode
They provided us with a great local referral for RV body sheet metal repairs
-
October 2023 by Brandon Baker
After setting up our camper at the campground we realized the AC wasn’t turning on. I called Certified Honest RV Repair and the gentleman talked me through getting my AC temporarily up and running to save our camping trip. He informed me about what would need to be repaired and what my options were if this didn’t solve my problem. I couldn’t ask for better service and will most definitely recommend and use him in the future. My family thanks you for the help!Service: Air conditioning
-
October 2023 by Rick and Kaye Peterman
John was great the first time I used him, but the second time I tried to get him, all my texts were never responded to. I finally gave up. Apparently my money was no longer good.
-
August 2023 by Christina Dill
Can't say enough about the superb service we received from John. He literally saved our upcoming vacation and camper. The refrigerator in our 2021 Reflection decided to quit working. On a Friday afternoon, over the phone, he walked my husband through some possible fixes over the phone and changing the fuse to a higher amperage worked. However, we were still unsure it was completely fixed because we could here the fan making a strange noise. We contacted John again and asked him if he could give the fridge a once-over to see if maybe something else was wrong with it. One of the fans was almost completely broken but still working, he had the exact fan on hand (even a spare one) and was able to fix it right away. If you are in need of RV service, John is your man!Service: Electrical
-
August 2023 by Paul
Had used this company a couple of years ago with no problems. Recently used them again and the experience was not as it had been previously. Something has clearly changed regarding lack of response relating to the resolution of issues. Appears to not care about after the sale anymore. Based on current experience would not use again or recommend.
-
August 2023 by edward simmons
Honest John was punctual, friendly and knowledgeable, got her done, would gladly use again.
-
July 2023 by Greg D
We have used John a few times now and he is always professional, courteous and polite. He works diligently to find the issue and makes a timely repair.If you need a man who can you need John.Thanks again John for a job well done.
-
July 2023 by G D.
We have used John a few times now and he is always professional, courteous and polite. He works diligently to find the issue and makes a timely repair. If you need a man who can you need John.Thanks again John for a job well done.
-
May 2023 by Gary Freniere
Initial contact over the phone, he offered some suggestions for the problem we were having with our awning. Since we had a vacation planned, I said we would use his services after we got back. One week later, tried to reach him with no luck. Multiple text messages (his preferred method) went unanswered. I even reached out to another business who suggested using him and said they would contact him on my behalf. Still nothing.
-
July 2022 by James St. George
We moved locations within Sun Resorts and went to level and stabilize when the system failed unexpectedly! The entire Class A Coach listed to one side and the system froze! We were stuck and our infant son was inside. In fear we called and John helped us without even thinking about payment! He spent a considerable amount of time, walked us through what to do, and followed up to ensure we were safe! It all worked and we couldn’t be more grateful! Thanks John! Your knowledge, expertise and compassion will never be forgotten!
-
June 2022 by Lou Hamilton
I called to see if I could get mobile support on my RV air conditioning unit that was not working. Although I was outside his service area, he took the time to offer a few suggestions on what could be wrong via text messaging.Without even seeing my RV in person, we was able to direct me to the problem and I was able to get it fix myself. Turned out to be a broken wire between the thermostat and the rooftop unit. I spliced it back together and all is fine in the cooling world.His knowledge was superb and I would use him if ever in his service area. I highly recommend him to others in the area. Thanks for getting us fixed!!!Service: Air conditioning
-
June 2022 by Laura N
I called John hoping to get an onsite appointment for our air conditioner that wasn't working. Since it was a warranty item, he couldn't help us as we would need to go through the dealer. Instead of hanging up the phone at that point, he got on the phone with my husband and walked him through all the things he would have tested only to confirm that the unit was in need of replacement. John didn't need to do this, he could have simply said I'm not available, but he didn't. Appreciate the help more than you know!Service: Air conditioning
-
May 2022 by Bud K.
Called and left message with recording and emailed several times for two weeks. Never had the courtesy to call me back. Don't know about his workmanship but his customer service surely sucks.
-
March 2022 by Jessica O.
Called and spoke with John about an issue on our RV slide. While we are too far for him to travel to, John went above and beyond to talk me through the issue and teach me about the slides. He was so passionate and informative. I am so thankful for his kindness and taking the time to help me eventhough I wasn't a paying customer. A rare genuine good guy!
-
November 2021 by Savannah Fly
Called this man to ask about an electrical issue. He asked me what town I was in. I told him what town I lived in and then which development. Which is when is said “I don’t serve (development name). Good luck” and hung up on me. I even tired to ask why but couldn’t even get my sentence out before he ended the call. I was directed to this man by an Rv service store in my area so I know he comes to this town. But I guess will never be able to contact him.Service: Electrical
