Quality Inn & Suites offers a convenient and comfortable stay with a range of amenities. Guests appreciate the cleanliness of the rooms and the presence of a jacuzzi in some suites, which adds to the relaxing experience. The king suite with a jacuzzi tub was notably nicer than expected, and the rooms generally had working heaters and TVs. Breakfast is described as hot and good, providing a satisfying start to the day. The hotel’s location is ideal, especially for those attending events like the Gabriel Iglesias comedy show or visiting the Delaware State Fair, which is right across the street. Despite the train tracks nearby, noise was minimal unless guests were outside, and overall, guests felt very safe during their stay. The staff received high praise for their helpfulness and friendliness, with one staff member recognized for being professional and efficient. The front desk staff, particularly a woman who offered pool towels and friendly service, contributed positively to the experience. Guests enjoyed the pool, which was clean and equipped with toys, making it a fun spot for families. However, some concerns were raised about room cleanliness, with reports of musty smells, hair in the showers, and dirty toilets. One guest noted that the rooms appeared poorly cleaned, especially in the bedrooms and bathrooms, which impacted their overall impression. Customer service varied, and some felt the rooms did not live up to the "Quality" name, citing unclean conditions and uninviting hallways. Despite these issues, many guests would recommend the hotel for a quick, budget-friendly stay, especially those looking for a place to sleep, shower, and run out quickly. The owner and family are described as very kind, making guests feel at home, and the hotel’s location and amenities make it suitable for travelers passing through Harrington, Delaware.
Love this place girls at desk are great breakfast lady is nice
July 2025
The Inn was very clean, our only issue was a musty smell overnight we believe was coming from the A/C. The staff was really nice.
July 2025
Had a very good stay at this quality inn. Staff was very nice room was clean. Will not hesitate to recommend this motel. I will stay again . Keep up the good work!!