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July 2025 by Dayners87 (Dayners)
How are you gonna scan a customer's package only to then lose it then treat the customer like they're bothering you because they are making you look for a package YOU lost and then act completely unprofessional?! God forbid you have to do your job!!
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June 2025 by Derrick Bivings
terrible customer service. I use usps a lot and in various location and this has to be the worst. my most recent package literally just sat at this post office for days.
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September 2024 by Ryan Seph
Not always open during posted hours
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March 2024 by Christina Roach
Great customer service.Ran horribly and I will go elsewhere for my mail so it doesn't get returned. Their office is too small so if you don't put your PO box on your package they send it back and do not send the package to your Deliverable address or associate it with your box because they choose not to. This has been on going for years and will not change. And leaves a bad taste in my mouth every time. I had my child's Social Security Card sent here 3 times and never received it and the Social Security never received them back. The list of issues with this place is longer than their list of excuses.
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March 2024 by Nola Dixon
I've had a post office box at Hartly for 12 years. No complaints ?. Very good customer service. Better than most post offices.
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December 2022 by D&S Fabricators
Biggest joke of a post office… couldn’t scan in my packages (that are already labeled) cause she was busy.
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November 2021 by Charles Oman
The people working there are absolutely worthless!! I went in today at 3pm, they are open till 5pm. After waiting in the lobby while they were having their own private conversation in the back , which had nothing to do with the mail, I was finally helped. I was there to pick up a package that was delivered to them at 2:25. After her finally confirming that they indeed had it, she states there was too much “crap” to go through, that it would be delivered to my home the next day, or I could come back in and pick it up the next morning. I explained to her I leaving on vacation and needed the package. Needless to say I didn’t get my package..
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January 2021 by Robin Fairley
The workers at this unclean post office are rude, they never wear face covering during this time of this Pandemic, surfaces appears very unclean, you have to stand in the small building for long periods of times while workers chit chat, and then when they finally come the window they act as if you are a bother to them, they are horrible, the lack skill in courteous customer service. There is one worker that I can think of that is kind and courteous but the rest of that group they are horrible and again they wear their mask under chins, under noses, or not at all
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September 2019 by puppy squad Fun
Everytime I go in there I stand there while they chit chat in the back, rude customer service no simple "thank you, have a good day"
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April 2019 by Ashley Powers
Everytime I go in there I stand there while they chit chat in the back, rude customer service no simple "thank you, have a good day"
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December 2018 by barbara lawrence
After explaining many, many times that I am not able to get my mail every day and not to shove boxes in my mailbox, I saw from my house that the back of the mailbox was open and a box exposed. Had to drive out to my mailbox and found the front of the mailbox opened and my box of medication available to anyone driving by. Am so tired of this constant disrespect for me and my illness. I know the person hates their job but it's not my fault. Tried calling the Post Office to complain again but found they are closed on Wednesdays. Worse service ever and I can't do a thing about it.
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June 2018 by Anthony Buckson
Are mail lady left our brand new $400 print out in the rain yesterday. She hates her job and is so miserable.
