-
March 2024 by jack esenyan
Great service
-
December 2023 by Annette Dye
The other post offices in NCC should have to emulate Hockessin post office employees. It is such a pleasant yet rare occurrence that you are treated as a human being when visiting a federal or state facility. Why do I expect to be treated like less of a person or why do we allow them to get away with mistreating the public and a consumer. If your job makes you so miserable you harm another by your actions you should find another job and replace the miserable with clones of Hockessin employees. You have a forever customer in me. Thank you for your diligence in representing the federal government in a positive and pleasant manner. You have restored my faith in humanity!
-
December 2023 by Mal's Sports
Best post office around. I drive out of my way to go there. Customer service is great. Keep up the great work. Highly appreciated.
-
December 2023 by NANCY GILBERT
I had an appointment for a passport photo and to apply for a passport. There photo machine was broken (and it didn't just happen), but they didn't bother to contact me to tell me or even post a sign on the door. I would have brought my own photo. Instead, they told me just go over to Walgreens. $17 later, I hey sent my application out.
-
December 2022 by Edmund Wilson III
Shipped a box off this morning. Lorrie assisted me. She was efficient, friendly and kind.
-
September 2022 by Tania Lopez
Jack and his team are amazing it was my 1st time applying for a passport everyone was so helpful and welcoming! I've been to a couple postal services by far this is my favorite one to go to
-
August 2022 by Nathan Risley
After being burned at another location trying to get my passport, I was blown away by the Hockessin staff, especially Jack, who took care of my Passport and kept me informed of the process. Personable, professional, and efficient. I will be making the trip to Hockessin if I ever need something like this again.
-
May 2022 by gaia 3465
The only post office I have gone to in the past 5 or so years. I drive 20 minutes out of my way to go here, mainly because I’ve had bad experiences at the ones closest to me and never a bad one here. I constantly have amazing customer service and I’m honestly so grateful.
-
April 2022 by Liz Colon
They are very unprofessional. Not courteous at all. Employee didn’t care about what time the appt was for a passport picture. He stated he had 4 appt before us. He didn’t care. It’s not his problem.
-
September 2021 by Antho LaCie
They constantly lose my packages - forcing me to complain and file a claim for them to magically find it. Have an inkling that someone there likes to look in mail.
-
August 2021 by Steve Elliott
Renewed my passport here 8/6/21. The postal employee could not have been more informative and professional. If you need the photo done and application sent make your appointment online and go here.
-
July 2021 by ato mic (Atomic)
I was vaccinated and was berated for walking into the post office without a mask on, after our president said you don't need to wear one.They threatened to call the cops, just to check my mailbox...This is ridiculous. I've used this post office for years and never had a problem like this before
-
April 2021 by Elizabeth Beaston
Spoke to a supervisor, Don, a true genius. Told him I couldn't update our new mailing address on-line. That usps does not recognize the new address. Don said that there really wasn't anything that he could do. Told me that he was only responsible for his physical location. When I said, great, my tax dollars at work, he informed me that they don't make money on taxes just on what they sell there? Incredible.
-
July 2020 by IJ Shin
One person over charged me for a flat rate priority box. He blatenly lie to me when I asked him about.
-
June 2020 by A T
I’ve been a customer at the Hockessin PO for 15 yrs. Within the last 2 years, reward gift cards that were mailed to me go missing/never arrive. Select letters/cards arrive open on one side. Clothing store packages, clearly marked, arrive open. My most recent clothing package (box)that was sealed with heavy security tape, was ripped open on one side so that someone could clearly see its contents. Another clothing package, from around Feb., had the security bag torn open. I stopped having gift cards mailed to me. Whoever is doing this at least has the sense to leave checks alone because that could be tracked easily. How disappointing.......
