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November 2023 by Flooring Fashions
Very helpful staff. Things I used semi regularly they started stocking for me so I could pick them up when I needed them. Great experience working with them over the years.
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June 2023 by Carol M.
I had an estimate to replace glass in some of my windows. It took me two years to get the glass installed and they still owe me two windows that I paid for. I have called many times and texted them and cannot get a response. Everything I call there is a different person in that department who says they will call me back. Nothing so far. Poor customer service and they still owe me money or windows!
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May 2023 by Ginge
Maybe train your drivers not to pull out in front of and cut off antique cars w/ no ABS and proceed to go 10-15 miles under the speed limit at 10am. Doubt your insurance would have been very happy on a Monday getting a 100% fault claim. Posting pictures so everyone knows to avoid this distracted driver.
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April 2023 by Lisa Yupco
So happy to have Israel as my technician. He performed warranty work on my doors twice. He was very professional and able to resolve the issues. On a previous visit another very good worker named Jan was here too. Both employees are an asset to your company.
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April 2023 by Jeremiah Paine
My company has worked with them for years, and they provide high quality service, and are easy to get in contact with.Would highly recommend them for any builder, Contractor, or homeowner that is in need of cabinets, trim, windows/doors, deck boards, or PVC exterior products.
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March 2023 by Melinda Dubinski
My husband and I both called multiple times and were told we needed to speak with ML about our project. He never answered the phone when we were transferred to him and never returned our calls.
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August 2022 by Roy Lafontaine
Had a visit from Mark of Atlantic Millworks, yesterday. He arrived on time, and was totally professional from start to finish. Mark was VERY knowledgeable and informative about the window issue for which we had requested the visit. My wife and I were impressed with and appreciated his comprehensive, honest assessment of our windows and explanation of remediation options. Mark was/is an outstanding representative of his company. Thank for your help and insight, Mark!
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August 2022 by Tom Handlin
Mark arrived on time and appeared very professional. He repaired our door lock and explained the issue completely. I am very satisfied with the service.
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July 2022 by Stephen Hughes
Mark repaired one window and did a great job making any adjustments to our other windows and sliders needed post installation to provide the best possible fit and ease of operation . He also gave us a helpful quick course on features, operation and procedures for cleaning.
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May 2022 by Barry Q.
Great to work with. Awesome selection of cabinets, countertops, hardware. Nicole was easy to work with.
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April 2022 by Jane Barry
I'm assuming this is Mark. He was very friendly, quick but efficient. Highly recommend him.
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April 2022 by Billie Bellamy
Mark was very professional, provided an explanation for the remote, settings and app. He was patient and reviewed the material over for me after spending time explaining to my husband. I was preoccupied with work, but after providing me with instructions I felt confident to operate the fireplace. Great service from the company overall! They even returned my call to help with registering the fireplace, with the model number. Thanks for great service.The MorgansMilton De
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April 2022 by Pat Kane
Excellent and efficient service.Mark came to house, fixed our windowOne, two three.Highly recommend this company.
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February 2022 by Dave Miller
I scheduled an appointment and met at their showroom in early October 2021. At that time I provided copies of a conceptual kitchen design and for all the new appliances previously ordered. We spent a couple hours understanding their product lines and making cabinet selections. I was promised a shop drawing and cost estimate in about two weeks. I was ghosted. Despite follow up emails and phone calls, I never heard back from them. I understand that contractors and suppliers are busy, but I don’t know why they never communicated why they couldn’t/wouldn’t/didn’t want my business.
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September 2021 by Rodney
Worst customer service I have experienced in a long time. If you are looking for a company that puts customers first, look elsewhere. A minus 10 button would be great! I gave a 1 star because without it you can't post. Who looks at a picture of a door and orders a new door without asking for proper measurements from a homeowner who doesn't know any better? This company did. Oh, it was a new employee who had been there three weeks. Better training might be some good advice. The door they ordered was not the right size and they would not take it back. I'm now stuck with a $765 door. Worst experience ever!
