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January 2024 by Beverley Hatton
Steven, MGR was great! Calm, respectful, curtious and explained all I needed to know!I look forward to being a member!
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January 2024 by Kathryn Curlett
Just wanted to let everybody know not to go to tidemark cfu. They are rude and have terrible customer service skills. I had somebody lie to me about my car payments, and then a lady named Pam hung up on me. Pam said there's nothing she can do about the person who lied to me. Which is ridiculous. I'm going to call my lawyer about tidemark cfu. So disrespectful, for no reason. I'm never gonna except a loan though them again.
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September 2023 by Jeffrey Puglia
A very professional and efficient branch with friendly representatives. Tidemark FCU has always met my needs and I highly recommend them. Great job Tidemark!
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June 2023 by Sherry Massey
Best bank and friendliest and helpful staff..wish there were more stars!!
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August 2020 by Nicole Moyer
A wonderful, friendly credit union. I opened an account in October once I move to DE and I have to say this is the best banking experience I've had. The staff is super friendly and VERY helpful. The products and services are great and they have some of the best rates around!
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August 2020 by Kevin DuVal
I opened my account when I moved here a couple of years ago and they've been a pleasure to do business with. They offer mobile banking which is very convenient and easy to use.
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August 2020 by V
I went in to the Lewes branch today to make a deposit. They closed my account with no prior notice, took all of the money which they said they “fee’d” out due to inactivity. But they continued to send me member advert emails. They sent me NOTHING to tell me they were closing my account. They took my money and then offered to open a brand new account so I could start all over again with them from scratch. They sell member’s info to 3rd parties and when I asked them to remove me from their mailing list, they told me they have no control over the 3rd parties they sold my info to. They and their ad “partners” spammed my email and snail mail with advertisements, call me constantly, but Tidemark NEVER gave me warning they were going to close my account and take my money. When I opened my account I told them I did not want to have my info sold to 3rd parties because I hate spam and junk mail. To top it all off, they were smug about it. IMHO Tidemark is SCUM.
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August 2020 by B Minus
Great bank with lots of products and online banking. However, good luck using their phone system...no one ever answers, its a never ending loop of menus, and no direct branch phone numbers. Awful phone system!
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August 2020 by Renie Niemkiewicz
This is the worst bank I have ever had to deal with in 60 years. All electronic tellers who can not guve you $10 dollar bills. Was told the person who guvwa change is at lunch. Id thrt sat thet sent you an email it takes an hour to get it.
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August 2020 by Steven DuVal
Tidemark is an awesome financial institution with the best products and services in the area.
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August 2020 by Karen Doucet
The worst customer service I've ever encountered. We will be removing all of our money.
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August 2020 by James Carfagno
The bank no longer has human tellers. You have to use a machine for all transactions. The employees that are in the bank will not help you. I closed all my accounts and went elsewhere.
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January 2020 by Steven DuVal
An awesome Credit Union with the best products and services in the area.
