Victra, a Verizon Authorized Retailer in Lewes, DE, is known for its friendly and knowledgeable staff dedicated to providing a positive customer experience. Customers appreciate the patient and helpful service, especially from staff members like Mason and Katie, who are praised for their expertise and ability to answer questions clearly. Mason, in particular, is recognized for his professionalism, thorough knowledge, and friendly attitude, making customers feel comfortable and well-assisted without feeling pressured. The store staff is attentive, often greeting customers promptly and taking time to ensure they find the right products, whether phones, tablets, or accessories. Many customers have had smooth, quick transactions thanks to the staff’s helpfulness and clear communication. Despite some customers needing multiple visits due to unfamiliarity with technology, they found the staff's patience and support valuable. Overall, Victra aims to connect technology to life in a trustworthy, fun, and customer-focused way, making it a reliable choice for wireless needs.
Mason was great. I've dealt with most of the guys working for Verizon and they are exceptional.
May 2026
Joshua the sales guy was easy to work with and did a great job getting our new phones set up.
April 2026
Had a very easy in and out experience at this location. Thanks to Mason and his expertise i was able to get a new phone with no issues after mine was stolen. After what was a pretty bad day this was a bright spot in it. Thanks Mason and thanks Verizon.
