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November 2023 by April
This place is horrible . Pharmacy is the worst . I get being short staffed but even when they have plenty of people they are so slow! Just went to pick up a prescription that I just called about the other day to make sure it's ready which it said it was for them to tell me they don't have it smh
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November 2023 by Amber B.
Time and time again this place messes up our families regular prescriptions! Had to go to the hospital for a bad sinus infection, my rx's were sent here at 10am. I get a message at 3pm that me meds are ready. I sit in the drive through for over 30 mins to be told that there was a "glitch in the system" and that my meds aren't even in the system anymore. That "they have never seen this happen!!" WHAT THE ACTUAL FUDGE?? Y'all do this all the time and I am so sick of you people. The attitudes of everyone working in the pharmacy sucks too. I just can't understand how you do this for a living if you continuously treat people like trash. We are most definitely switching pharmacies now. Then they say come back in 30 mins, I said I'll be sitting in the parking lot. I get a call 15 mins later saying she got the meds to go through, but they won't be ready for 20 more mins.. WHAT???? This is absolutely unacceptable!
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November 2023 by Karen W.
Had the best pharmacy experience today!! Went for a scheduled shot... fast service and kind pharmacy employee! Does everyone complaining understand that if they used the Walgreens app for renewals and select delivery lines would be shorter and they MIGHT be happier??
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October 2023 by SiK Imagery ©.
I wish i could give NO stars. This place is absolutely THE WORST I have ever experienced in my 40+ years of needing to get prescriptions. As soon as i get my last one filled, I'm changing pharmacies immediately. I don't even have the words for how bad this place is. I've absolutely had enough. I hate this place with every molecule of my being.
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September 2023 by Christopher B.
Had to wait an extraordinarily long time for a vaccination for no apparent reason (I was the only one there and there were 6 pharmacy employees) other than they didn't have it together and were in no rush.
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June 2023 by Reyna Sanchez
This one is more updated them the one in Rehoboth.
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May 2023 by Pop M.
It used to be our go to pharmacy when unable to get to our DOD pharmacy at Dover AFB. They stopped accepting Veterans medical needs at DoD prices and without a plan are outrageous. They dumped their Vets , charge retail prices and their service for that is completely inept. Have not seen the inside of that store for anything in over 6 years and will likely never have reason to go back.
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January 2023 by George W.
are used to shop here a lot get all my prescriptions now you have to wait hours and days to have a prescription refilled. So I switch pharmacies and I now go to Walgreens in Milton Delaware, which is a great place to go to your prescriptions are done. the people are friendly wish I could say the same for the Lewes location
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November 2022 by V H.
After going to the Rite-Aid on Savannah Road and the Acme on Coastal Highway.....kudos to Walgreens at Five Points (this location is my primary prescription pharmacy). Neither the Acme or Rite-Aid were busy, but at both of the places the staff was rude. Yes, the waits are long at Walgreens, but I have never had anyone be rude, nor have I ever been rude to these hardworking people. The only reason for the four stars is because they could improved the system for finding the filled prescriptions. Their process seems to be the primary reason for the wait, because it takes too long to locate the prescription. Walmart Pharmacy has the pick-up process perfected.,
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November 2022 by Elena C.
Walgreens pharmacy in Lewes, DE is atrocious. From 30-60 minutes wait times for prescriptions no matter what time of the day. 1/2 the line are elderly with no seating until the end and many fear losing their place in line. I have switched pharmacies, I hope others do too.
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October 2022 by Kitty P.
The wait times are horrendous! The drive thru is closed so you are forced to wait in hour long lines that are packed with sick people. THEN you're told that your routine prescription sent days ago, is not ready... terrible terrible service. I'd suggest the cvs across the street
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September 2022 by Pam K.
It used to be that the Walgreens in 5 Points was a flagship store. I moved all of my prescriptions over years ago. Now you have to wait days for routine fills ( plan ahead for any critical medications), and today a prescription for an acute illness was sent at 7 am and by 12:30 PM has not been touched. Wonder how long before I get sick enough to need the ER?I group my refills so that in can make one trip on the same day- the last round I had to return twice because they filled them but couldn't find where they put them. Makes me concerned they are so disorganized that they may be making dispensing errors.Perhaps the pharmacists may consider bringing nurses back into the store to give shots. Lots of retired nurses would be interested- and seriously, when they can knock one our every 5-7 minutes that you bill for, how badly would it impact the bottom line?