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March 2024 by Paul Morelli
Lady made me drive back around because they didn't answer me the first time. Chose to go somewhere
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February 2024 by AK 1NS
Cautious customer service
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February 2024 by G K
We wanted to give it a second chance to this location. Stay away from it. The worst two whoppers that we have ordered. Over salted and overcooked meat. Both were smashed together and looked so slim. Fries got rotten smell/taste of mold as some of vegetables on a whoppers. We could not finish even half of it. Everything went to the trash. Nuggets felt like a cat food.
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February 2024 by Peggy Wells
Roll on burger was hard and dry. Burger was still good. But they need to do something to keep bread fresher. Fries were cold! So this burger location is rated poor quality. Slow service. No pride in their work!!!
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February 2024 by G J
I purchased 2 double cheese burgers and medium onion rings. My onion rings were colder than the zesty dipping sauce I ordered with them. My double cheeseburgers were so inconsistent they taste different. The first one tasted like they just decided to reheat it. The second one was okay and that’s the only reasoning I didn’t go back in for a refund (I ate in the parking lot). There’s a reason they are on such a busy street and are right next to a development, yet the parking lot is completely empty except employee cars. I won’t be back. What a waste of $9.87. I don’t see an option to post pics but I have them ! Lady at the window as nice. Gave 2 stars for service. Other than that this place should be shut down.
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February 2024 by Mr.G
Welp.... It's time to see this place close Down!!! No need to re-train or re-staff! It's a little too late for that! The workers seem like they just don't want to Work. At one time... The food was EXCELLENT and HOT! Now, luke warm at best! It's sad.... This was my go-to spot whenever I was in Middletown!!
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February 2024 by Justin Wheeler
Came to this location Tuesday 2/6, I come to this location every week while shopping and running errands, the heavy set gentleman whom is a manager is always friendly and polite, when I come in he is always smiling and always so professional. I stopped coming to this location before because the experience was not too good but since he has been here I enjoy coming in and dining in. Every time I come he sees me coming in the parking lot and already has my order typed in, he even remember I am a senior from Spring Harbor
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February 2024 by Julia Hall
Kinda
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January 2024 by Evan Tiktok
This is easily the worst Burger King I’ve been too. Went through the drive thru just to wait around front for 15 mins and then get home to find no straws, ice cold fries, and incorrect burgers. 0/10 wouldn’t recommend.
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January 2024 by Mark Lillard
I never share issues, but every time I come here, it’s the worst. Here’s my impossible whopper. They have no actual speaker for their drive through, the staff is untrained, and frankly, this is a joke for what you pay.
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January 2024 by Joshua Cadoret
Restaurant falling apart, dirty, disgusting. Food was dry, cold, and gross. Burger King owner, get it together.
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January 2024 by Oluwatobi Oshatola
This is not only the worst Burger King I’ve ever been to, it’s the worst fast food place I’ve ever been to in my whole entire life! The service is so ridiculous, and my complaints are not just coming from one visit but from multiple times that I’ve been there. The guy who works at the window acts like he has no care in the world what the customers think, the kitchen workers also don’t care at all, the manager lady is terrible, there is no reason why your employees are that terrible and nothing is being done about it, not once have I come here and my order has been gotten right, not once, and I see other customers go through the same thing too, that Burger King is the slowest restaurant on the whole road so they’re definitely not overwhelmed with orders, my last encounter was so bad I made sure to come and give this review and I will also take it upon myself to email the corporate office about it, they literally have to put so much effort into being that horrible, and I’ve worked at a fast food restaurant so I know what I am talking about. Never again am I going there and I advise no one else to.
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January 2024 by Milton Webster
They try hard, but must be short
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January 2024 by Michelle Jackson
Middletown BK, sad. I waited almost 10 minutes before someone took my order. I was the only person in the stoe.I asked for fresh fries some were and some weren't. At least they had burgers this time ?
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December 2023 by Kim Jourdan
It was cold in there !
