Elite Feet offers exceptional, personalized shoe fitting and foot care services. Customers appreciate the one-on-one attention provided during appointments, which are easy to book online. The knowledgeable owner, often referred to as Jay or Dr. Jason, quickly identifies foot issues such as gait problems, overpronation, or discomfort, and explains the causes clearly. Many clients have experienced significant relief, especially those with pain from improper footwear or chronic conditions like shin splints, and have found shoes that improve their running or daily comfort. The store's focus on individualized service ensures customers receive the right shoes designed for their specific needs, whether for running, walking, or school. The experience is described as friendly, professional, and educational, making it worth the time and cost. Several reviews highlight how the right shoes have helped reduce pain and improve performance, with some clients returning for their children’s shoe fittings as well. Overall, Elite Feet is highly recommended for anyone seeking expert guidance and personalized attention to find the perfect footwear.
Excellent customer service. I order from this store yearly even though I have a couple running stores in Durham, North Carolina. It is seamless to place an order and ask for delivery. Did I mentiom, great customer service?
January 2026
I showed to the store not knowing about the appointments. Regardless, the gentleman still allowed me to go in the store and he evaluated feet. Extremely knowledgeable, great selection, good prices, and top tier customer service. Couldn’t ask for more!
April 2025
5 star experience from start to end! Booking was super convenient & the moment you walk through the doors you KNOW you’re in good hands.
