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November 2023 by Son of John Rambo
The store sleep expert Richie was so professional with us from the time we stepped into the store and let us literally try out all mattresses until we found what we needed . He also explained on many ways to make purchases.
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November 2023 by Melanie H
If you are in need of a mattress you must visit Mattress Firm in Middletown! Ritchie helped us with our purchase. He is extremely professional and knowledgeable. He made this purchase enjoyable. I wish all sales people could be like him. Don’t even bother going anywhere else!!
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November 2023 by Bryan Bush
Originally ordered a mattress online and it was a disaster. After canceling the order and talking to Jason at the Middletown store, I had a much better experience. He was very polite and professional. I ended up with a nicer product and will most definitely be a returning customer. Thank you very much Jason!
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October 2023 by anthony hunter
Richie was my customer rep. He was very helpful and he listened keenly to my needs and gave me an awesome deal. As a customer I am very satisfied with my purchase and my experience. Richie is awesome. I fully recommend Mattress Firm.
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October 2023 by Alok Nanda
Talked to Richie, who's a very helpful and welcoming guy. Although we didn't make a purchase, he was warm enough to give some pointers on purchasing a mattress that suited us.
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September 2023 by Matt Irwin
We had an awesome experience at the Mattress Firm in Middletown, DE. Richie really went above and beyond to meet our needs. He was very knowledgeable.
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September 2023 by Mahmoud Embaby
Exceptional Service. I initially was heading in to purchase 1 item and I ended up spending 10,000 Dollars. Jason the Sleep Expert Is Awesome. He Is Insanely Knowledgeable, Friendly, And Professional.10/10 Experience And Highly Reccomended!!!
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September 2023 by Convey Socials
My experience at the Middletown Location was amazing! My salesman was knowledgeable, friendly, and I left feeling like I got a great deal on my adjustable bed frame!!! Thank you so much again I can’t wait for delivery!!
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August 2023 by Joseph Hanna
I’ve dealt with Richie multiple times and every time has been a great experience. He definitely goes above and beyond for his customers to get what they what/need. Thanks again!
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August 2023 by Signe Brousseau
The person who handled our sale showed us mattress that met our specifications and did not waste our time trying to redirect us to higher priced options. He also substituted savings we were interested in for deals that didn’t meet our needs. Great Service.
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August 2023 by Mary Ann Maycen
This is the best mattress place I have ever been to. I told Jason exactly what I needed in the mattress for health reasons and he showed me exactly what I was looking for. I never felt pressured, nor did he ever try to sale me a more expensive one. The extra nice feature was his friendliness and talking about his family. It is very hard to find a sales person that wants to spend that much time with a person who is just purchasing a product. I purchased the mattress on the 7th of August and the delivery was August 9th. The two delivery men were fantastic and very friendly.
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August 2023 by S Stewart
Was met with all smiles when I walked into the Middletown Mattress Firm .They were so pleasant and welcoming. I needed a pillow and there were lots to pick from. I found the exact pillow for my needs at a price that fit my budget.Thank you Mattress Firm ?
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July 2023 by Mario Tiberi
We were so thankful that Richie walked us through the entire mattress buying experience. He was very knowledgeable and responsive to our wants. We are so happy with the service and price.
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July 2023 by Bert Littleton
Jason at the Middletown DE store was fantastic, we went in trying to figure out how our son liked the different mattresses. Not only did Jason find the perfect one for our son, we also bought adjustable frame and mattress for us.
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July 2023 by Alisa Cook
Jason was so patient and accommodating! He was very helpful with assisting me and my mistress needs! Great customer service!