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November 2023 by Michael
Driving through Middletown to a wedding and my car broke down. Staff was very helpful and even suggested a mobile mechanic who could help my broken down car. Thank you!
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November 2023 by Roller Coaster Express LLC
Very kind and professional crew, thank you
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July 2023 by Brandon
Good Napa store here.
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May 2023 by ryan niday
Never picks the phone up and when they do always have to sit on hold for a hour people aren’t very knowledgeable at there job highly recommend don’t shopping here
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May 2023 by Domingo Almodovar
Went to three auto stores no parts for my truck.Napa had it all my number one store for now ?????✅
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February 2023 by SwordOfDomocles
Usually very good. Warehouse next door so Usually get anything you need if you can wait
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August 2022 by Matt June
This Napa isn’t what it used to be. Absolutely slow, most of the staff is not knowledgeable in anything automotive. I’ve given it about a dozen more tries, however it’s been getting worse and worse.. I went in last week to buy parts for my classic car 1961 and they said we cannot sell you any parts for that. We don’t specialize on older cars. Advance auto helped me down the road. If you are going to go in here make sure you look up all your part numbers first and have them written down, the staff struggles to look up parts. It’s like they don’t have enough wattage in their heads to look up the right parts.
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July 2022 by Bruce C
The guys can usually find whatever I need, if it's not in stock they can usually have it in a day or 2
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June 2022 by Dan Stephenson
Had all the part I needed in stock . Comparable prices.
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April 2022 by Adam Stevens
Was the only customer in the store and waited at the parts counter for 10 mins and no employee bothered to help me.
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March 2022 by David Maichle
Prices are way to high compared to other automotive suppliers. Very short staffed at this location. I called in to confirm parts were in stock, on hold for half hour, they confirmed parts and get to store and they COULDN'T find two seals, Warehouse across lot has 4, but closed at 4:30-4:45, why? Store is open until 6, maybe close warehouse at 5:30. NOW job has to wait until tomorrow to finish. Have to pick up two seals in the morning. Very disappointed at this Napa location, they used to be top notch but no longer my go to supplier.
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March 2022 by Heather Mars (Klover)
The only place that has drums of oil that wasn't breaking my wallet.
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February 2022 by Jay O
A 20MIN WAIT FOR PARTS IN THE NAPA WAREHOUSE NEXT DOOR IS OUTSTANDING TO ME >>COMPARED TO WAITING DAYS FOR DELIVERY ☆☆IF NAPA IS EMPTY, TRY THIS:: NAPA COMPUTER SYSTEM SHOWS IF AUTO ZONE HAS CERTAIN PARTS IN STOCK AND WHERE THE PARTS ARE LOCATED IN AUTO ZONE (EVEN WHEN AZ EMPLOYEES ARE UNABLE TO LOCATE PARTS IN THEIR OWN SYSTEM)
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February 2022 by Steven Aultman
Seems to be a staffing issue for the most part . I usually get just about all my vehicle needs from small block to International Trucks biggest downside are the phones and not having enough employees on the counter
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February 2022 by Maxine Davenport
My go to spot when I need parts. These guy will help you to the max!
