Michaels is a well-organized craft store known for its expansive selection of art supplies, fabric, yarn, party decorations, and seasonal decor. Customers appreciate the spacious layout and cleanliness of the Milford branch, which makes shopping enjoyable. The staff is consistently praised for being friendly and helpful, going above and beyond to assist shoppers. Many visitors have had positive experiences, including finding unique items like wrapping paper and fake fur for holiday projects. The store also offers convenient online ordering and in-store pickup, allowing for easy access to supplies. Families enjoy the free craft classes, where staff members are patient and attentive with children. Overall, Michaels is a go-to destination for all crafting needs, ensuring customers can unleash their creativity in a welcoming environment.