-
December 2023 by Chris Rick
The male/female worker that works in pharmacy is very rude . Gives you a weird stare and talks to herself under her breath while giving you your medication.... Always a very weird and uncomfortable vibe when i encounter with him/her
-
December 2023 by Mary Ann Novia
Not sure what's up with this store JJH. Had to change pharmacy due to not completing my pharmacy transfers. Then just to do over the counter transactions, customers service gets an F! Changed to branch further away from me but very nice and excellent service.
-
November 2023 by Chrissy Jackson
I went in the hospital on the 30th of October and then I called the next day they said my meds be ready after 2 well it wasn't then next at 12 pm they said 4-6 hours they will text me when ready we'll here it is 2nd of November and my meds still isn't ready. Ans shari that works their done said she will keep moving me to the bottom of the list. When I told her I will turn her in she said go head laughted at me said rite won't belive you they won't get rid of me
-
October 2023 by James Munyan
I visited the rite aid pharmacy in long neck to pick up essential medication for my fiancé, who had recently been discharged from the hospital and suffers from regular epileptic seizures. Unfortunately, our experience was quite distressing. When we approached the pharmacy manager with our concerns, it seemed like our pleas fell on deaf ears. Later, we discovered that the prescription had been correctly issued by the doctor, but the pharmacy failed to fulfill it accurately.During a particularly challenging moment when my fiancé was dealing with the stress of her condition and trying to communicate on the phone, the manager's response was less than compassionate. Instead of understanding her situation, they chose to ban her from the pharmacy. Such a response is far from acceptable, given the circumstances.Furthermore, when my fiancé reached out to them to apologize for her emotional state during the incident, it seemed that they did not truly understand or care about the impact of the initial unpleasant experience.We hope that the pharmacy can improve its customer service and understanding of customers facing medical challenges in the future.
-
October 2023 by Marietta Darden
Disgusting my friend was at the pharmacy at almost 9pm and I was walking up to the counter. When the counter person started yelling" WE'RE CLOSED. WE'RE CLOSED COME BACK TOMORROW",I kept coming and if looks could kill. This happened on THURSDAY 12 Oct
-
September 2023 by Christine Webster
First time using pharmacy. Female pharmacist with neck tattoo has major attitude. Does not seem should be interacting with customers. Also while "helping" a customer please do not whisper and giggle with other works about that customer, specially while in clear view of the customer. At least wait till person has left. Will not be returning.
-
September 2023 by Denise Schmidt
The man cashier was not helpful. Would not update address and phone on file in your register. The pharmacy woman was not honest and helpful scheduling me for an immunization.
-
September 2023 by Heather Pirino
The male pharmacist that came over to answer a simple question for me was incredibly rude. I've worked with the public for many years, and always had the belief that even if I was having a bad day, no random customer should have it taken out on them. Rite aid is a PHARMACY. Therefore, the pharmacist is the most important (and likely most educated and highest paid) person in the store. They should be held to a higher standard, but this man wasn't outshining anyone! The pharmacy tech that handled my transaction was much more respectful and pleasant. The pharmacist also appeared quite young, so has many years of work ahead of him. I'd suggest a major attitude adjustment or a career change. ?
-
August 2023 by Cassandra Clark
This is a great place to shop and in a convenient location. The employees and professional friendly and very helpful with any questions or needs. Thank you to you store and its wonderful cashier that helped make my day better
-
July 2023 by Cassie Vitalo
The male pharmacist is very rude and treated me horribly over the phone for asking a simple insurance question. I’m not usually one to contact corporate but for this instance I did. Transferring my prescriptions out immediately.
-
June 2023 by Donna Turner
The woman Daria who works at the pharmacy checking you out has a serious attitude problem, in the future I will wait to to be checked out as long as it is not her. Today she actually rolled her eyes at me and then asked why do people not know what prescriptions they are picking up. This is not the first time I have gotten attitude from her, I explained that the one medication that was ready he was taken off of by his doctor and did not need that one. Also when a message is left that prescriptions are ready it does not say for whom or which ones so the question is valid to ask in my opinion.
-
June 2023 by SMi G
I walked into this Store and was greeted, not once but three times from three different associates. The customer service is absolutely amazing. Considering we are at the beach and don't look too "top" notch ...No judgement whatsoever ...I would shop at this place anytime ...
-
June 2023 by Nicholas Barlow
I am a senior citizen on a fixed income. I use Goodrx to save myself a lot of money. I tried to use a Goodrx coupon at this RiteAide and they would not accept it. My prescription would cost me $50.00 with my Medicare plan. Goodrx only $15.00. I went to another RiteAid and they accepted the Goodrx coupon with no problems. Stay away from these guys, They will try to rip you off
-
June 2023 by Rational Thinker
Like many have noted here, the pharmacy never answers the phone. I tried to transfer Rxs from Walgreens to this location via my online account over a month ago and it looks like nothing has happened. Since I can't seem to reach anyone by phone, I called the national customer service number to let them know. Guess its back to Walgreens for me.
-
May 2023 by Do S
Pharmacy associate is very rude. Most of them are nice but one particular one isn't. Pretty sure we will be transferring.