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December 2023 by James Berkeridge
Excellent Customer Service from the beginning to the end
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October 2023 by Harry Collick
It was real helpful
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August 2023 by Tom Somers jr
Dave was great thanks again ?
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July 2023 by Jody Palmer
This company shouldn't even get I star. I was told that if I trade in my old phone I would get an upgrade free. No charge for the new phone. I have been dealing with them for the last 3 months like a half an hour to hour asking them to remove the equipment charge but it's still there. And the customer service lady lied on her memo
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July 2023 by Mr K
Pack lunch, maybe a sleeping bag.. You might need it in here.
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July 2023 by Mama Snell
Friendly knowledgeable staff
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March 2023 by Louis Angellella
Customer service from Martin and Jonesy was over the top, superb, excellent etc. They made us fell very comfortable while doing our purchase. They took their time explaining about the products we purchased. Thank you Martin and Jonsey.
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March 2023 by Audrey Hatfield
Martin is the best. He understood my needs and spent time with me helping with my new purchase. I’m not tech savvy and he had such patience with me and every other customer. Jonsey is extremely knowledgeable with all T-Mobile products and will be sure to be back. Thank you Martin and Jonsey. So glad I finally left Verizon after being with them since their beginning. T mobile staff seem to really care as Verizon doesn’t.
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March 2023 by Fran and George Lauve
Jonesy was a very helpful employee.I had multiple problems with my phone. He was very knowledgeable and fixed all my issues.With his help I left very satisfied with the results. Phone works. ?
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February 2023 by Deb Bricker
Much better service than Rehoboth store. But still slow. It seems the Sprint mobile network is hindering the progress. All I wanted to do is switch to T MobileQuite a challenge.
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December 2022 by Sean C. Jones
One of the sales people there - Dorothy H. - deserves to be acknowledged for her insight. She knows the products inside and out. She is an asset to the team !Thank you for a great experience, Dorothy ! :)
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December 2022 by Leonard Rajewski
Dorothy H was great! Her patience was admirable.She was pleasant and very helpful.
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October 2022 by kelly kauffman
Sales associate sold us a bill of goods on the pretence we were going to save a bunch of money with Majenta Max plan. Do Not do this!!!!!!!A month later we had to fight to return everything!!!!Tv never got a signal...internet never worked unless you got on after midnight....terrible customer service over the phone...and when we went to a location they told us we would have to take it back to this location....what is that.....big company...terrible service...when we drove the hour and a half to return it to this location....they are closed due to parking lot being repaved! What????I'm done with this place! Had to return the ooma machine at our own expense $27.00 ...had to get 2 fire sticks in order to use this system(80 dollars later and now 2 paper weights as we have to cancel the system we should of never been sold) so that is 107 of our own money....never mind the endless hours on the phone trying to first get it to work...and then finally getting an honest IT person who let us know we should of never been sold it due to connectivity in our area....which by the way the sales people are given before selling the product to you. TERRIBLE WAY TO TREAT A CUSTOMER OF YOURS THAT HAS BEEN WITH YOU 17 YEARS!!!!!
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October 2022 by Mary C
Dorothy helped my family get new phones and into a phone plan. She was extremely patient and helpful.
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October 2022 by Sara Milli
The customer service I received at this location was superb. I'm so incredibly appreciative for the help and grace the two women working last month showed me! I was a previous Sprint customer, and there was an issue with what should have been a lifetime warranty. This wasn't the first issue I experienced since the merger, but I was having a day, there with my two energetics toddlers, and I'm ashamed to admit I (very) visibly let the disappointment get the best of me. However both women were nothing but understanding and courteous. They were even able to figure out how to correct the issue! Although the issue was minuscule in the grand-scheme of life, I'm truly more grateful to them than I can express. I'm only sorry I'm writing this review a month later, so I now don't remember their names. Regardless, I will only go to this location moving forward. Thank you so very much, ladies!
