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October 2023 by Tony J.
A Giant supermarket is a supermarket that is much larger than normal. That is how they earned their name. It typically has a wide selection of groceries, produce, meat, dairy, and other household items. This Giant has multiple aisles and departments, and they also have amenities such as a fully functioning pharmacy, PNC bank, Starbucks and prepared food items including a sushi bar. I love their sushi when it is freshly prepared the same day.When I first moved here in September 2021 we first started shopping at the three nearest supermarkets, namely the Giant and Weis in Millville and Hockers in Ocean View. We also tried Harris Teeter in Selbyville off route 54 many times, which is further away. Harris Teeter and Hockers are on the higher end. We joined all four supermarket shopping clubs. We also tried Weis and Hockers many times when we first moved here, but we more often than not end up at Giant. Giant also has Starbucks. Giant, Weis, Hockers and Harris Teeter are all crowded during the summer season from all the vacationers. I don't like food or shopping of any kind.
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September 2023 by K V.
If you value your privacy when discussing your script (and who doesn't?), you should probably use a different pharmacy. If you would like the name(s) of your medication to remain PRIVATE when picking up, you should probably use a different pharmacy. And, if you would like to be treated in a fairly courteous fashion, you should most definitely find another pharmacy. By now, most people know that HIPAA PRIVACY LAW exists to protect a patient's personal information. That would include NOT 'announcing' patient specifics. Embarassing! Negligent! Note: the pharmacists on duty have been helpful. It is other staff that CLEARLY need higher supervision and/or training. I have never seen such little discretion used in any pharmacy. Ever. As a healthcare professional, I find it unbelievable. So, if you don't want your neighbors over in the frozen food aisle to know your business, take your script elsewhere!
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August 2023 by Al J.
Three stars because nothing particularly special but nothing really wrong either. It's a grocery store. You pretty much know what you're getting into.The aisles right near the checkout lane are like a highway with people merging on and off. It never seems like there's enough space to walk around in that section of the store.I've never had a bad experience with any of the employees but I also haven't had to interact with anyone unless I have to delete an item in the self checkout or something like that. It seems like there's plenty of people working in the main section of the store because I've never had to go far to find someone if I was looking for something or had a question about a price.My favorite thing to buy here is their $5 sushi on Wednesdays. Usually I get two. Those are really good.
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August 2023 by Allison K.
The employees that work here are very unfriendly. The deli workers especially; they seem miserable and annoyed at the customers. Overall, the store is fine, but the employees need to change their attitude.
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June 2022 by Tatiana W.
I absolutely love this store! Having just moved to the area I first placed an order for pick-up with them. I was very satisfied with the whole process from ordering to the lovely young lady, (Allie?) who loaded my car. The produce was very fresh. My roasted chicken was hot! Was there again late last night, the store is very well stocked and I was happy to find even the obscure items on my mental list that I didn't even know I needed. Lol! The staff here were the best , friendly and extremely helpful to the two Jersey gals! Will shop in person and order pickups again and again!
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November 2021 by Evie M.
Shopped here yesterday & Ebony was my cashier. She is the best. Great at her job , very friendly & helpful. Excellent customer service. She made me enjoy grocery shopping !! Oops! Posted this at the wrong Giant. Ebony is in the Rehoboth location!
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October 2021 by Nathan P.
Great store having a huge selection while still keeping prices reasonable. Friendly staff and we love the full size self checkout. Saw some reviews about lack of checkouts and may they were from before they added the extra self service ones. This is our go to place for shopping.
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August 2021 by Marylove M.
I would like to compliment Mary Ann; she rocks. I use the self-service and frequently need help. She is consistently pleasant, patient and knowledgeable. She explains my error so I can avoid in the future. I also know she makes suggestions to management in order to improve the shopping experience. A dedicated employee. Giant needs to clone her; she is wonderful. Thanks
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February 2021 by Pat F.
First, to address the bad review from the person who does not understand Giant's "Gas Points". They are "Reward Points" and can be easily converted to "CASH Rewards" off your grocery bill versus using for gas. I LOVE THAT FEATURE and save money off my bill nearly every visit. Also love the online shopping and curbside pickup at this store. What could be more convenient, especially on a rainy day, than someone shopping for you. They bag it, place it all in your car at the designated time, in the designated parking spots, all for a small service fee of $2.95 whether you spend $30 or $300.
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August 2020 by Kris E.
This store doesn't know the difference between Swiss cheese and Provolone!Two stars, and that is being generous.
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July 2019 by Emma D.
I experienced one of the most uncomfortable and awkward encounters with a cashier named 'Deborah'. I was checking out my two items and came up to her and greeted her with a big smile on my face saying hi, to which she completely ignored and the only words she spoke to me were the words of my total- "6.58$". She didn't even look at me and instead had a look on her face like she hated the world and like she wanted to kill someone, it was one of the most awkwardest things ever and it was one of those moments I wanted to be swallowed up by the ground and die. I have been a customer of giant for a while and have always been fond of the staff and I've always thought giant had some of the best people working there and I've always been greeted there with smiles and polite hellos, but this certain worker was the complete opposite and it still irks me how someone like her can have a job dealing with customer service when she doesn't even know simple baseline manners!!!
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July 2019 by Chris F.
I have several issues with this store mostly the lack of open registers. It should not take longer to check out than it does to shop. But an even bigger gripe is the so-called gas points. It is a joke. The points can only be used at select gas stations that are few and fare between and the station in Rehoboth is always higher than everyone else so the points just offset the higher price - maybe. If you think you are getting something good with the gas points, good luck in thinking so.
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June 2019 by Esther L.
Never trust Giant's "special's or sales" on "fresh" vegetables. Went there and got corn on the cob and we weren't even able to eat it. It was old. They should have thrown it out instead of trying to sell it. I'm really disappointed in them, maybe we should start shopping at G&E hopefully they have better produce. I just hope they made enough money on that old corn to substantiate loosing customers. It's not about the money it's about quality.
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June 2019 by J A.
All staff we encountered at checkout and elsewhere in the store were polite and friendly, except one staff person in the meat department. We were sold some kind of sirloin or lower grade steak as beef tenderloin ($20/lb.). I saw the pieces with gristle in the display and asked for two that were indeed visibly beef tenderloin. But, when I got home I discovered the surly staff member had given me one of the gristly pieces I did not want. I grilled it and ate it anyway because I was tired and hungry. My wife's piece was fine, but I extracted five pieces of gristle out of mine. Later I called the store to inform the meat department that they were selling other than tenderloin beef cuts labeled as such, and maybe they should look into it. The guy, maybe the same guy, was rude on the phone, telling me he had nothing to do with this and knew nothing about beef cuts since the "girls" cut the meat in the morning. He told me to go to customer service to get my money back, but I was just trying to suggest that he advise the store that better quality control is needed. I should add that I know beef, since I grew up on a farm where we raised prime beef.
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September 2018 by elmer s.
Not a good choice if you expect service. Picked up half a dozen items the other day. Disappointed that there's not an express lane. I didn't want to wait behind 3 full shopping carts so I just emptied my arms on a nearby closed register. Seems Giant management knows how to make more money putting merchandise back on the shelf than selling it. I would be willing to wait if I had a full carts but for a few items there are plenty of other stores with better service.
