Aaron's in New Castle offers a positive customer experience with wonderful, kind, respectful, and curtious people. The staff is great, friendly, and welcoming, always ready to help with a smile. They work with customers, understanding their needs, and address problems right away. Customers have experienced great customer service, great deals, and good prices. The manager is specifically noted for ensuring customer happiness and resolving any misunderstandings quickly. Many customers have been coming to this location for years.
Jaon and Shawn are the kindest, friendliest people are the store. Joe and Jill helped me choose what I wanted, it was affordable and I am a regular customer. I’ve NEVER been disappointed in these 4 years employees, they know me on a first name basis and treat me like family.
October 2024
The gentleman, I think his name was Joe, was very helpful, courteous, and professional.
July 2023
My store in new castle is the best. The people are wonderful they are kind respectful and curtious. When I have a problem they address it right away. Thank you for everything. Mary Ford.
