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July 2023 by Tamerya Woods
I have been a member of this branch for more than 33 years and it’s time to take my business elsewhere. When your only loan officer, account manager I’m not sure of HIS title and The CEO defends unprofessional conduct and racist behavior it makes you look at the organization in its entirety. (Let’s just say I had a horrible experience and for me it only takes 1)After discussing my experience with several members I have been made aware. The people in charge make it difficult for people of color to get loans, charge high interest rates, your not earning even a penny of interest on your money, open late and close early only one person of color working. and for me I don’t feel valued as a member for more than 33 years I’ve been with the branch longer than the the person running the organization. I believe everything starts from the top and racism is something you CAN NOT HIDE. I am not asking for change when I can make better use of my DOLLARS somewhere else.Sincerely SubmittedTamerya Woods
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June 2023 by CR
Much better place to do business..Good place to do better!!!
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May 2023 by Cliff Roseboom
Much better place to do business..Good place to do better!!!
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January 2023 by Megan Rada
Unprofessional and rude.
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December 2022 by VALERIE SMITH
I was a member of this credit union for over 28 years..I was fighting Breast cancer and the Manager, yes I said Manager called me up and demanded I take $29 dollars from my daughter's account and put it in mine to pay a fee I didn't cause. He said he would call me 4 more times to bother me.. AND I'M FIGHTING BREAST CANCER. I do not recommend this bank..STAY AWAY!!!
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October 2022 by Laverne Fair
I have been dealing with this CU for 30 years. The staff has always been very friendly and helpful. Keep up the good work!!
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July 2022 by Will Smith
On Two separate occasions I wanted to restructure my bills consolidate so I would have one bill coming out of the banking account I have with all for you they refused even after I explained everything including having a $20,000 annuity That I was planning on withdrawing within five months and having a $8000 truck to put up they refuse both times even after knowing how much money my job pays me they saw the records they have the records what my job pays and they still refused offer you is not a community credit union they do not help their community or their customers my account will be closed shortly I do not recommend all 4 you for anyone you want to real bank go to PNC go to wsfs
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December 2019 by Wyman Thompson
they trust and believe in me for the last 26 years
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May 2019 by Nancy Rybinski
I love this place. I've been banking there for years. They know you by name and spend a lot of time with you reviewing options when it comes to taking out a loan. The credit card rate can't be beat. They've even called me when a payment was late to see if I want to pay it over the phone. You get to speak with real people, not just recordings. We've had several car loans and an equity loan through them. Their rates are very competitive.
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November 2018 by Tina Cox
This is the worst place I have ever delt with ..been trying to activate a new bank card for 3 days.Then when I do talk to a live person they going to tell me to call back after 5 pm to activate my card. What kind of sense dose that makes when you could do it right here on the phone while I am talking to you. I was so pissed definitely going to close this account ..This bank sucks 50 thumbs down SMFH
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February 2017 by Sheila Smith
I love this credit union, staff are very friendly and professional. The Best credit union...ever.