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October 2024 by Huda McGraw
I hired Armstrong, affiliated with United Van Lines, for a move that cost a significant amount, and while the packing started off well, the experience quickly turned into a nightmare. The movers were supposed to arrive on August 29, but when they didn’t show up, I learned they had quit, and my belongings wouldn’t arrive until September 1. The lack of communication was appalling, and the initial compensation offer was a mere fraction of what was warranted. After much frustration, I reluctantly accepted a slightly higher amount but ultimately received a check that was far less than promised.
This has been an incredibly disappointing experience, with poor customer service and a total disregard for my situation. My attempts to resolve this issue have been ignored, leaving me feeling disrespected and frustrated. I cannot stress enough how unprofessional both Armstrong and United Van Lines have been. I expect to speak with a supervisor for a fair resolution to this unacceptable situation. Avoid these companies at all costs!
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August 2023 by joseph thegreat
Great job
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August 2022 by Abdul Hussain
Driver was a pleasure to deal with
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August 2022 by Kelly Konesky
Hauled some household containers to them great service nice people looking forward to doing more business with them
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May 2021 by Bobir Usmonov
Very slow unloading
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August 2020 by Doris M
Absolute best moving experience we have had. Christine Brinkley, moving coordinator, handled the whole move from start to finish like a pro. I would highly recommend this company and if you are fortunate to have Marcus Russell and Reggie Andrade as your on site moving professionals, you will be amazed at the ease of a long distance move. Would love to give 10 stars.
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March 2020 by Dennis McGeary
Great friendly staff. I picked a load up here. I showed up a couple hours early and they put me tight into the dock. If you pick up here for the first time you should walk down between the building to know where you are going. It is a little tight back there but nothing you shouldn’t be able to handle.
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March 2020 by sreekanth nemalapuri
Armstrong relocation moved my stuff from Raleigh.NC to Jackson, MS. They did great job even though few items got damaged. They refund for those items damaged.
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March 2020 by Rachel P.
My boyfriend and I are moving across the country due to work relocation. I am a consultant so I travel weekly, and have a well-kept and tight schedule. Armstrong picked up our stuff Friday (2/21) in Allentown, PA, took about 6 hours and they packed everything up nicely. It is now Monday (3/2) and our stuff (one apartment worth) is still not here in Los Angeles, CA. We just got word that we now have to wait until Saturday (3/7) due to one more pick up and drop off. That is absolute insanity that it takes 15+ days for one truck to move across the country. Half a month they expect us to live out of a box without being mindful of the days taken off at work, the eating out and hotel expense due to no cookware or bed, and the constant impatience waiting by the phone for them to give us an (unrealistic) update. They are not mindful of anyone else, their lives, or their belongings. I agree that we could have been prepared and packed beforehand, however we had them pick our stuff up in advance, being mindful that we wanted it there by the time (or close) to when we had arrived. Now to our knowledge all of our belongings were immobile and were kept in a storage unit the whole week post-pick up, without any update until this morning. Truly disappointed that they have such a lack of care for our stuff and daily lives. I do not recommend this service whatsoever.
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February 2020 by Amy Kaiser
The packing and move from FL to CO went well. We did experience breakage on a few items which we will be making a claim on shortly. Overall the move and storage service were good.
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November 2019 by ankit garg
We moved from Washington, DC area to Upstate NY in mid 2018. Our move was completely smooth thanks to United Van lines. They were on time, professional and efficient. No broken/missing furniture. Highly recommend them.
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November 2019 by Doris McKiel
Absolute best moving experience we have had. Christine Brinkley, moving coordinator, handled the whole move from start to finish like a pro. I would highly recommend this company and if you are fortunate to have Marcus Russell and Reggie Andrade as your on site moving professionals, you will be amazed at the ease of a long distance move. Would love to give 10 stars.
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September 2019 by Antonio Bradley
Best place Eva
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July 2019 by Sharon Tribbett
A great morning company
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November 2018 by Adam Rosenblatt
Just posted on Yelp: "We hired Armstrong to move our family from the Philadelphia area to NC. Everything went fine on the Philadelphia end, quick pack-up with lots of movers and they seemed to do a good job. When it came time to meet the crew delivering our stuff to NC, only two guys showed up to move an entire 4-bedroom household's worth of stuff. So of course it took all day and into the night, which would have been bad enough if the foreman hadn't been whining about it ope
