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December 2023 by Dalton McNabb
Don't bother looking anywhere else. These guys are the best. Every person in here is friendly, hardworking, and helpful. I went in looking for a new vehicle, my salesman, Dave, took me on an extensive test drive through different conditions (highway, backroad, neighborhood) to ensure I was able to get a feel for the vehicle. Dave and Joe (GM) sat down and talked through numbers with me and took the time to explain everything in detail and went out of their way to make sure I was able to get into something I loved at a price that was right for me. They did everything they could to make sure I was comfortable with my decision and the price I was paying. Even the gentlemen from service that took the sticker residue off the window was professional, pleasant, and knowledgeable!This is the place to buy a car! They have great inventory and exceptional customer service. Not pushy, you do not get the run around, it's a comfortable environment to make the best decision for you! Go pay them a visit!
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November 2023 by Shawn Deaton
I had an appointment to have a safety check done my 2014 jeep grand Cherokee. The running boards were damaged at the shop my wife and I didn't notice at the time we picked the car up when we went back to tell the service manager about the damage they denied it happened there and told me to file a claim with my insurance company.
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October 2023 by Kelly H.
Do not ever take your car here I have made appointment 2 weeks ago because they are booked cannot find help they are calling me today before my appointment telling me that they will not have a mechanic tomorrow fully booked they are awful at arranging service appointments customer service is always excuses due to staffing they should get one star rating if that
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October 2023 by Patricia Stauffer
It was very easy to get the vehicle that I wanted. My salesman was very attentive and listened to me. This experience was a pleasant one!
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September 2023 by Shannon B.
Thankyou Joe & Joel for another great experience!! Dealership of choice by far. Love the car and thanks for the speedy sale!!
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September 2023 by Brenda Poland
I found the jeep that I wanted in a different state. And with no money down and no solid commitment, Joe and his team got that exact jeep and had it at his dealership within 10 days.Joe explained every aspect of the deal in great detail so that I felt confident in my purchase decision.The level of customer service was exceptional!
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September 2023 by Hailss Grant
I had a great experience buying from Carman Chrysler Jeep Dodge! Everyone there was super kind and welcoming. I could not say thank you enough to the amazing workers there who helped make it happen! A special thanks to Kevin and Joe!
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August 2023 by Kristin H
Do not use the Service Department!I feel like I was treated the way I was because I’m female and they think I don’t know anything about my vehicles! Mark and a manager called me a liar, claiming my wheels and lug nuts were much older than I claimed. They continued to service my vehicle even after encountering an issue and did not consult me before continuing. Now I have broken lug nuts that could of been avoided had they of consulted me, I was sitting right in the service waiting area the entire time! Also the service tech told me that had he told Mark he couldn’t do the tire rotation he would of gotten into trouble. All I know is I brought in my vehicle for a simple service and before leaving brought up the things that were not right, but according to them I’m a liar and they treated me as if I didn’t know anything. Yet they want me to go buy new lug nuts and they will “put them on for free” umm, if ya didn’t break them then why offer a free service. I was arguing with Mark and he was hell bent on the fact they “did nothing wrong” and said if I didn’t leave that they were going to call the cops on me. If you did nothing wrong then why are my lug nuts broken now? They also messed up my after market radio, screen won’t work, I had to do a manual hard reset on the system and set it up again, but it worked when I arrived and when they drove it into the shop? I verified it with the service tech. But they didn’t offer any help on that at all because once again they “didn’t break it”.Noted to add, I’ve been bringing both of my Jeeps here for years, not the first hiccup but first time I was treated as if I knew nothing and first time I’ve been called a liar about MY VEHICLE! I know how old parts of my vehicle are, and those tires/wheels/lug nuts were brand new January 2022. Just because it’s a 2008 model does not mean everything on it is 2008!!I’d appreciate if upper management gave me a call please. Mark in service should know who I am. He threatened to call the police on me.
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August 2023 by Harley Montgomery
If I could give a 0 out of 5 stars I would. I brought my car here back in December for a new engine under warranty. It is August and I have yet to receive my car. All I get is the run around when I call. They never reach out to me with any update. They also have not even offered me a rental in the last 8 month. This is by far THE WORST customer service I have ever received and will NEVER EVER bring any car I own here ever again!
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August 2023 by Paul Toner
The entire team here made me feel like family. It’s clear everyone is trustworthy and very honest when it comes to how they can help. A+ head to toe and look forward to coming back if I ever need another Jeep!
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May 2023 by Larry Goodwin
The best car buying experience I’ve had. Randy did his best to be upfront and honest, answering all my questions. Joe did an exceptional job dealing with the banks. My payments are affordable with no money down. Afterwards I felt good and clean. I didn’t have any remorse. I would recommend them to anyone looking to buy a car.
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May 2023 by Casey Kearns
Had the best experience with Carman Dodge. They took the time to ensure that I was well taken care of, waking me through each step of ordering my new vehicle. Kevin followed up when he promised and made sure the process went smoothly the entire time. Would definitely recommend
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May 2023 by Antonio Carvalho
I recently went to Carman (Chrysler Dodge Jeep Ram) and got a great truck. This had been my first time buying a car at a dealership and the staff was super helpful. Troy and Joe helped me find a truck that far exceeded my expectations at a great price. The whole process was super easy and I couldn’t have asked for a better experience!
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May 2023 by Mary Britt
Everyone we interacted with during the vehicle buying process was so friendly! It was a relaxed atmosphere at the dealership and we felt confident in the quality of the used truck we bought there. I would happily buy from them in the future!
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May 2023 by William Molina Prado
Didn’t know what to expect because you know dealerships now and days but I can say my experience was the complete opposite I wanna thank the sales rep Corey for giving me time and helping me out by far best experience I’ve had at a Dealership Thank You Carman Chrysler Jeep Dodge I Really Appreciate It And My New Truck Thanks AgainW.M.P