Carman Ford is a top Ford dealer serving New Castle, Wilmington, Newark, and surrounding areas. It is recognized for clean, reliable used cars and the latest new Ford trucks and SUVs. The business is known for top-rated customer service, a large selection of inventory, and help with all service needs. The staff is efficient, trustworthy, friendly, knowledgeable, attentive, and customer-focused. Service advisors communicate clearly and provide prompt service. The body shop is also highly recommended for its pleasant staff and good communication. While the automated alerts and chat assistant are noted as unhelpful, calling to speak directly with a person is advised. Carman Ford is the Dealer Rater's Dealer of the Year for 2024.
Enjoyed working with the folks at this dealership. First dealership I felt that wasn't openly trying to take advantage of me. Willing to work with me. Will be shopping here again in the future.
August 2024
I always take my vehicle to Carmen Ford for service, because they are efficient, trustworthy and friendly and Knowledgeable .
August 2024
I would not go else were to purchase a car car or to have my it served. The servic advisors are always friendly and communicate clearly what is going on and the serves is prompt.
