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March 2024 by Joseph Ortiz
Second time I DoorDash and large chips are almost empty. No one answers the phone.
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February 2024 by RJ Worth
Steak wasn’t ready when I came in. They said it would take 3 minutes to get ready, and it took 10. Orders got mixed up even though they were given CLEAR directions. And they gave attitude (eye rolling) when corrected about the mistake. Will NEVER go to this Chipotle again. We live right down the street and this has happened MULTIPLE times
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February 2024 by Melissa Rodriguez
Customer service was terrible, very dirty place.Employees used the same gloves to do everything with. Everything was empty and filthy.
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February 2024 by Kandace Thomas
The lady working the register at 8pm on 2/3 is a horrible cashier. When I arrived the line was so long because she did not know how to use the register. Then, I asked for a receipt after my transaction went through and she lied and said it was in my bag. I knew she was lying because the bag was closed up before my transaction was complete. Receipts are only printed after transactions are complete. I told her…after checking (to be sure), that the receipt wasn’t there she insisted it was. No integrity.
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February 2024 by Hannah Blain
i went in there this morning , no one greeted me when I walked in. Everybody had attitudes. terrible service. I asked the black lady with the small bun a question she looked me dead in my face, and then turned around and never answered me just staring at me. and there was a Hispanic guy that took my order after that, and he was very aggressive with his words and loud, not friendly at all.
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January 2024 by Jaslynn Castillo
Worst chipotle experience. Arrive during lunch. Out of all protein. Makes no sense during peak hours. Staff was very rude. Advised no dressing for salad. Manager went in back and magically found dressing. Everyone there seems very lazy and not taking their job seriously.finally get my food. Beans are hard and not cooked through. Will not return.
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January 2024 by Carli Choi
I don’t understand all the 1 stars. I’m from nyc and I stopped here on the way to ocean beach and this was the best chipotle I’ve ever had. In nyc they are usually stingy and overcooked. Here they gave Generous portions and everything was fresh and staffs were very friendly.
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January 2024 by Alex Mackey
Unsafe for Young Children — My wife and young baby were passing through and needed to stop somewhere and came here because the Chick-fil-A next door was closed for New Years Day. The music (a pulsating, bass-heavy playlist) was so incredibly loud we could barely hear one another. I measured the decibels at more than 90, and this was AFTER asking the staff to turn down the music. Meanwhile, the CDC recommends a volume of 60 dB for children under one year.If you have an infant, go elsewhere.If you want to talk to the other people in your party, go elsewhere.
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January 2024 by Drew Vernon
Worthless… long line and only one worker. They had to run out of the store to get the other workers who were outside smoking weed. Then once I finally get to order they don’t have rice or tortillas…
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January 2024 by Julio Jurado
It's stupid that they tell you if you want a quesadilla you can only do it online... it's the worst nonsense I've ever heard if you don't want to sell, close that place or change all your employees...... GET IN ORDER IF YOU DON'T LIKE YOUR JOB, GET ANOTHER ONE.
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January 2024 by Aliesha Pate
Poor service,
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November 2023 by JaCk nickolstine
It's OK, not spectacular but not bad. Depending on staff it could range from 2 - 4 star. It gets 3 due to that.Parking: Drive through starts around back on the opposite side. Not alot of parking but it's free. Better off carrying out or drive through.
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November 2023 by Sohail Khan
They consistently our of one thing or other thing. Last three time i have seen them out of one thing or other thing
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October 2023 by Nikkie D
Always good food an place... but that day it was all dry.. an no chicken..
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October 2023 by B. Crawford
Although we had some problems ordering online & when I called. But I called back and got the answering service to order.The employees made everything as order so for their service and I give them a 10!!!
