Clearwater Spas, Inc. is highly recommended for their excellent customer service and knowledgeable staff. Customers praise Don and Karen for their professionalism, friendliness, and willingness to answer all questions without pushy sales tactics. Don often goes above and beyond, even visiting customers' homes to help choose the best location for a hot tub and supervising delivery to ensure everything goes smoothly. The team is dedicated to making the purchasing process easy, informative, and enjoyable. Many customers appreciate how quickly and easily the installation is handled, along with thorough orientations on how to use and care for the hot tubs. The staff’s expertise extends beyond sales; they offer reliable repairs and support, even for older or out-of-state models, demonstrating a high level of commitment and care. Customers also mention that the hot tubs have significantly improved their quality of life, and they are delighted with their purchases. Overall, Clearwater Spas provides top-tier service from start to finish, ensuring customers find the perfect hot tub and receive ongoing support. Their dedication makes them a trusted choice for anyone looking to buy or service a hot tub.
Best customer service hands down. Very honest and down to earth people that work there. If you are looking for a Jacuzzi, this is the place to go. They have an amazing showroom and their pricing on chemicals can’t beat.
March 2025
Very helpful. Went in to get some things, And everything went smoothly.
January 2025
We recently purchased a home sauna from Clearwater. They made the process easy. The customer service was excellent and the installation timely and seamless. Five Stars all around - although if I could award Six, I certainly would.