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November 2023 by Courtland Harkness
Olivia W. Was amazing! She took care of all our needs, was extremely informative and let us know everything we need to do. She helped us thru red tape to finalize a much needed deal to get our family the vehicle we wanted/needed. 10/10 experience with Olivia, thank you so much!
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October 2023 by Shezaray Wyche
Listen, everyone has different experiences but I will tell you mine was the majority of what you have read OR will read. Renata through a basic online app was able to do almost everything via phone since I didn't have a car to travel back and forth to the dealership. She was responsive, patient, informative and showed equal enthusiasm in my approval. I arrived on time for my appointment and was met by Charles (Chuck) who was the quickest, nicest, informative and patient person ever. He allowed me to ask my questions, check the things on the vehicle I wanted to check and felt comfortable with me exploring the vehicle to my satisfaction. We have all had some really good and really bad experiences with dealerships but this one was quick (because who wants to waste a whole day), painless and to the point which I can work with. My personal outcome is based on my personal circumstances and not a reflection of the people that work here. If you're in need of a car, won't hurt to check them out.
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October 2023 by That's So Cece
Renata was such a great help to my partner and I. She catered to our needs and got us the best possible deal! Would highly recommend her at DriveTime, she is very personable and a great help!
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September 2023 by Aleeya1
Had a very nice experience today, Renata helped a lot and made the process very smooth. I’m actually surprised that the process went so quickly as well! Will recommend to all my family and friends.
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September 2023 by Detruis L.
They sold me a car that had flood damage and now refuse to take responsibility because the original part thst broke off was rusted out and can't be repaired because of the amount of rust under the car..only had the car 2015 Nissan altima since December..took the car to 3 places and 2 places was recommended by silverrock and drivetime that I pay out of pocket they don't like the results so now they're telling me to send the car out of state to either Philadelphia or New Jersey to get a estimate. The 2 places already said the car is unsafe but drivetime is giving me a run around so I think a reposition and lawyer will be my best option right now..my family could've died in that car
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August 2023 by DeJauhn Hatchett
Service was very good! Olivia helped me out with finding my new vehicle & she did an amazing job! Made sure I was comfortable with my purchase all around. Would recommend anyone who needs a car fast to come & speak with her & she will have you out the door in something you’ll love!
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August 2023 by arielle farrare
Amazing experience. Renata was very knowledgeable and personable and helped me find my dream car!
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August 2023 by Ashley Wilson
Renata made my car buying experience amazing. I am so happy I went with DriveTime. To get a car.
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August 2023 by Maya Jones
I had one of the best experiences with one of the sales representatives her name was Olivia. She was very understanding yet attentive and got me in a car within 2 hours. 10/10 i recommend!
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July 2023 by Nya Sams
AWESOME car buying experience. I previously had trouble getting a car due to low credit and looked here as a last hope. The process was very smooth and I walked off the lot that same day with a vehicle. Renata helped me purchase my vehicle and was very straightforward and honest with the quality of the vehicle and how much I would be paying. Would recommend to those with bad credit who are looking to get approved with no hassle.
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July 2023 by Angel Flores
Purchasing a car through a dealership was a new experience for me. I've always payed cash for all the vehicles I've owned in the past. Charles was friendly, attentive & very patient with me. He made sure I understood everything before signing anything.
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July 2023 by Kialynn Lopez
Best experience I’ve ever had with buying a car. My agent was amazing and she took care of me from the door. Definitely will keep coming back when getting Cara in the future. Thank you guys for taking care of me. Joe keep up the amazing work.
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July 2023 by Tara Sheared
Olivia from Drive time New castle location was exceptionally amazing today with helping me purchase my new vehicle. She was very patient , made me laugh & was great to be around. She was with me the entire process & reassured that everything was in good order ! For that I am very grateful for her expertise in helping me with this purchase ! Drive time New Castle is definitely worth purchasing from ! Get down here to get yourself a car !
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June 2023 by freddy dejesus
I had a very smooth and comfortable experience! Not to mention, they took me in after closing hours which was highly appreciated! Chris was awesome, very informative, detailed, and efficient! Everything was explained to me in great detail! I recommend DriveTime and for sure recommend working with Chris! Loving my new truck! It is in great condition! If you do not have the best or ideal credit, please visit DriveTime! I did not think any dealership would work with me to get a new car (since my credit isn’t the best) but drive time did! Thank you DriveTime in Newark, DE and thank you Chris!
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June 2023 by Kari Sale
I'm so happy and excited thanks to Charles he got me into something I loved and wanted Especially with my credit ?