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March 2024 by Napoleon S.
They charge you for using your credit card then the owner got smart with me because I ask him and this was not right I will do business with this company.
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March 2024 by Bryant J.
I had four pair of dress slacks altered. The alterations were to have them let out quarter inch on each side. Paid $70 in advance. Pick them up 5 days later and one pair were let out and fit just fine. She said that one other pair were altered. She pointed out that the other pair were altered but when I tried them on they did not fit. They were too tight. The other two pair she said they were not done in her shop. I took all four pair of pairs back. One pair I was wearing which fit perfect. The alterations were done but the other three they were just like they were when I took them there too tight. And then she said I would be charged to have them done again. Then she refused to talk. She made a scene in front of other customers. Treated me less than a customer period She refused to hear me. Told me that was it. She was done and refused to talk to me. I wasn't loud. She made a scene on me in front of the customers that were there picking up their clothes. Unfortunately you had to pay up front before these services are rendered. What happened to the customers always right? I was treated so bad on a scale of 1 to 10. It was a 15. I will never do business with them ever. I am a business owner in downtown Wilmington. I own a medical a practice. I wear dress slacks everyday. I would have no reason to tell them a lie about services that were supposed to be rendered not being rendered. Watch that lady over there that does alterations. Not a good person.
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March 2024 by ASHWIN PATEL
Not friendly . But pizza is Good for the price .
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January 2024 by Kenny B
They do a fantastic job. Same day in by 9 and done by 5.
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November 2023 by halifha Vaughn
So I know some people are old school but I had to wait for the lady to come back from the store for her to tell me she can’t take my pants In , Yu are a seamstress right smh young lady at the register cool but the seamstress is old old school and seemed a bit lazy like it was something she didn’t want to do SMH bad service I wish I can give a negative star but I don’t have the option
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November 2023 by Austin Duckett
Dryclean Central is not the issue and has provided quality service each time I have visited over the past four years. Unfortunately, Dryclean Central allows a second business, Golden Stitching Alterations, to operate inside their facility. The customer service is non-existent, and I cannot recommend this business. I finally had an opportunity to interact with the "seamstress" and needed to ask a few questions about her service. Mind you, it was only 15 mins beyond the listed closing time of 4 p.m. The only information available at her station is that "pre-payment in cash" is required. Who carries cash today? Naturally, the next step is to speak to someone to get an idea of the services' prices since there is no price list displayed.Today, I saw the seamstress behind her curtain working on a project. I politely said, "Excuse me, I understand you are closed, but I have a question about your services." After standing there for about 35 seconds and realizing I was being ignored, I said again, "Excuse me, I have a question." The woman mumbled something under her breath and begrudgingly stated that her hours were from 8 a.m. to 4 p.m. Again, I understand what your posted hours say, but I need to know how your services work to use them. As I began to ask the question, she cut me off and rudely stated her hours of operation. Well, she just lost a customer for life. I'll gladly drive 25 mins to another establishment for professional service from start to finish. If you are a small business and aim to avoid making money, please keep up this interaction with your potential and current customers.Service: Alterations
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November 2023 by Rock Wood
Asked for same day service and got my shirt back on time, looking nice.
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September 2023 by Cierra Loper
First time going there and will be my LAST time the messed up my nfl jersey and I asked what can she do she said nothing I will not recommend going here this is the WORST
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July 2023 by Ray Ryan
Seamstress rude and short. Gentleman who greeted me on the dry clean side very professional and polite .Unfortunate for them as I cannot bring my business there, nor recommend them.
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July 2023 by Mikayla Johnston
Wonderful customer service and very willing to work with me on my clothes. I had taken a dress shirt and stained bridesmaid's dress to another dry cleaners who was unable to get the stains out. Dry clean Central was willing to try again on my clothes and after their first attempt when the stains were still there, they agreed to keep the clothes and try one last time with another method and it worked! I'm so happy they saved my dress and shirt.
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April 2023 by C Gutter
Wish I could post my review without giving any stars because it isn’t even worth the one star. So I went to this place to see about getting my pants altered. The first young lady approaches me and directs me over to the seamstress but says they about to close at 4. I go over to the counter say hello and speak waiting for a response, no response, speak again a lil louder, no response but she cuts her eyes to peak over at me. Now I understand the place about to close but if you are still in the business you can at least speak and tell me come back tomorrow, or answer the question I have. But to sit and blatantly ignore someone that is standing 2 feet away from you is just flat out disrespectful. Don’t see how this place has any stars all the good ratings must be for the dry cleaning service i guess.. I wouldn’t recommend this place.
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April 2023 by John Brice
Cheapest around and do excellent work ??
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December 2022 by William H.
I went to the location in Philadelphia and the lady was very helpful behind the counter. She said that there is an office closer to your home in Bear If you would like to go there next time I can give you the address. Cannot beat that for customer service.
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November 2022 by Kam Santos
In by 9, out by 5. Super straightforward and reasonable pricing. Easy to find on Rte 13. Stays open until 7pm for a non stressful after work pickup.I'll go again, for sure!
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October 2022 by Anthony Copeland
This is the worst place I ever been to , I pointed out the stains on my clothes and they still did not clean themService: Dry cleaning