Goodwill Outlet is a unique shopping experience that attracts a diverse range of customers. The warehouse-like environment can be hot and uncomfortable, especially during the summer months, but the staff works hard to maintain a pleasant atmosphere. One staff member, Ramon, is particularly praised for his excellent customer service. He is described as a bald Black man with glasses who is always respectful and keeps unruly customers in line. He helps customers find carts, guides them when needed, and ensures that children are safe and not trampled by other shoppers. However, some customers have reported encountering a less pleasant manager who can be unprofessional and unpleasant. The shopping experience at Goodwill Outlet can be challenging, with customers often described as acting like "animals" and being rude, entitled, and disrespectful. The store can be chaotic, with shoppers frantically digging through bins and carts to find hidden treasures. Despite these challenges, many customers have found great success in discovering high-quality items for their wardrobes and homes. Overall, Goodwill Outlet is a unique shopping destination that offers the opportunity to find amazing deals, but it also requires a certain level of patience and resilience. The staff, particularly Ramon, play a crucial role in maintaining a positive atmosphere and ensuring that all customers have a pleasant shopping experience.
It gets veryy hot in the warehouse during summer. No AC or heat up in there. Feel bad for the workers that gotta deal with people acting like animals too. You basically are digging through trash but I’ve found some really cool stuff and 90% of my wardrobe is from da bins so 4 stars 🤷🏽♀️
February 2025
Terrible everything thrown in big bins all mixed up horrible actually