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February 2024 by Victor T.
I ordered an RSP1A SDR play. I received my order extremely fast. These guys have a bunch of stuff for a good price
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January 2024 by John L.
HRO in general is awesome. And Harry was the man at New Castle. He was always polite always welcoming and so so helpful. He had to leave for a personal issue and since then I have been dealing with random sales people all of them seem very smart. Sometimes a bit awkward asking a question because they don't seem very receptive to questions and not very enthusiastic. Maybe I got spoiled with Harry. If I can give one piece of advice : bring Enthusiasm into your client interactions. Everything else will fall into place.
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December 2023 by Francis T.
Recently purchased a mobile antenna. Package was supposedly new but opened. When I got to installing I found the antenna defective and when I tried to return for exchange, I was advised that it was several days beyond the 30 day exchange policy and to call MFJ. After spending more than $30000. with HRO over the years, I would hope they would have a little more consideration. I will direct all my future purchase to DX Enginering. Fran T
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August 2023 by Carlos Estrella
Knowledgeable and friendly staff. Had almost everything I wanted and made recommendations on where I could possibly get what I needed.
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June 2023 by Scott D
Great service from Harry and the best place to get Ham Gear
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April 2023 by fieldofscreams
I earned my first amateur radio license about 9 months ago. HRO is my preferred choice. I have come to trust that they have reputable products, service is great if there is an issue, and the pricing is as good as a person can do. But this store amazes me because I can order something at mid-day in PA and it arrives from DE the very next day. Most of my items have had free standard shipping because I met the minimum. Incredible one day delivery time is what compelled me to leave this review for this store. Seldom do I need anything on short notice, but I love good service in a larger world that often doesn't seem to care.
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March 2023 by David Diamond
thank you HRO New Castle for having FT991a in stock, and getting my radio out and at my door step in one day. Amazing service and another great transaction. Follow-up: My friends at New Castle processed order, but Woodbridge VA shipped. Great job HRO.
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February 2023 by Amateur radio operator CHUCK
Harry great guy been buying done new stuff over the last few months.My battery charger was not working he exchange it for me no problem.
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January 2023 by Tom
The sales guys are very helpful and friendly.
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November 2022 by Eric Kirchmeier
What a great place! All you need for the hobby and a manager willing to take the time to educate the customer along the way. Fantastic service!
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August 2022 by Derrick Tomlinson
Harry and the crew are bunch of great guys, Harry has helped me countless times on the phone or in person, Very dependable and KNOWLEDGEABLE!!..While I have spent thousands of $$$$..Harry has saved me alot of money on unnecessary purchases!!..STRONGLY RECOMMEND HRO (DE) store…THE BOYS WILL TAKE EXCELLENT CARE OF YOU!!..W2DJT
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August 2022 by Margaret Leber
The ultimate ham store, and within driving distance. Jam-packed inventory and knowledgeable staff...and there's a WaWa next door. Sketchy neighborhood, but who cares?
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August 2022 by Alex Costanzo
I always look forward to coming here, great selection, staff are always very helpful, and the stores very well kept.
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June 2022 by Richard Holst
This is a rare store! They are very well versed in all things ham radio and you can get your hands on the latest gear to see how it works. They have stores across the country and if they don’t have it there, they will ship it to you. Stop in and checking out. It can be a little disorganized and I wish it was 5 times larger!
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May 2022 by Glen Owens
Very helpful, pleasant experience. Glad to have this store within driving distance.
