Hertrich Acura is a top motor vehicle dealership in the New Castle, Delaware area with over 50 years of expertise. This family-owned business guarantees a world-class customer experience with an extensive selection of new and pre-owned Acura, Hyundai, and Mitsubishi vehicles. Customers consistently report having a great and hassle-free experience. The team is knowledgeable, kind, and works with clients to ensure comfortable payments and the best price, with paperwork often handled in advance. The staff, from sales to finance to detailing, is noted for being amazing, very welcoming, and professional. They go out of their way to make customers happy, showing they love their jobs. The negotiation process is described as hassle-free. The dealership is highly recommended, with customers stating they will send friends and family and would definitely purchase again. Some note it is worth a drive even from out of state. Hertrich Acura is also the only place many trust for service, acknowledging that while the cost may be higher, you get what you pay for. The entire experience is used by one customer as a professional example of excellent customer service and sales.
I had a great experience with the whole team at Hetrich Acura. They helped me get into a great used car and really worked with me to get a payment that I was comfortable with. Took care of pretty much all the paperwork before I even arrived. Great team of people
July 2024
Hertrich is the only place that I trust to work on my car. The cost is generally a bit higher than private mechanics, but remember you get what you pay for.
June 2024
Nice place to buy a car, sale person was very nice and helpful.
