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March 2024 by Brad P.
Very low quality customer service. Most it the workers are un interested in their job and not helpful
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February 2024 by Daisy Boconzaca
Closest Home Depot to my home. Service on the floors is terrible, maybe just on the weekends when I need to do some home updates. Front of house radios the plumbing personal and I waited 15 minutes and nothing. Had to get things done quicker so I ended up buying a whole item versus the part. Gotta say the gentleman that helped me lift the item to the cart was very attentive (do not know his name). Jesse assisted me to get the item to my car. Great young man, great customer service and deserves recognition for his attentiveness and care.
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February 2024 by nwk king
I love Home Depot
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February 2024 by Karen Reuschlein
It is very difficult to find someone to help, and staff is frequently having conversations with each other instead of working when you find them. They are also out of stock on certain items quite often.
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December 2023 by pMichele Mitchell
Great place to shop! Has all kinds of items. Building materials, appliances, paper products, Christmas ? Decorations & even things ladies like to shop for....lol j/k! I love to shop at Home Depot!Staff is friendly and knowledgeable, place is clean and fully stocked!
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December 2023 by Tom Wagner
Looking for elec breakers Mike D the store employee went above and beyond to help me locate the parts
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November 2023 by Mary M.
Purchased a refrigerator on 10/26. The compressor is bad. I also purchased a warranty on the product. Home Depot does not service the product warranty. They sold me a bad refrigerator and now I have to go back to the manufacturer to get it fixed which has been a cluster. Not the way it used to work. I will never buy from here again.
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October 2023 by Jawood wilbens Desrosiers
? for a trucker it’s a nightmare I’ve been to plenty of Home Depot delivering stuffs this is the worst ? I asked my dispatch don’t send me to this place no more
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September 2023 by Karyn Wilson
Do not ever..I REPEAT EVER order anything that has to be delivered by them. A door took almost 3 months to get here. Then a fridge was told to be in stock.went the next day to pay cash, and they said that they don't stock it. Delivery was to be 4 days later. Took off work then they said couldn't fit it on the truck .they should not get even one star.
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August 2023 by Steve Verucci
My wife & I went here with the intent to purchase the wood to fix the steps on our deck. There was no one in the lumber area that could help us. The one gentleman that worked in power tools was very nice & tried to help us. We needed someone to just cut the wood. We waited for 45 minutes, spoke with at least 5 different employees, 4 of which were completely incompetent. The absolute worst customer service I have ever seen. We went & took our business to Lowes.
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August 2023 by Nancy Martin
I ordered patio chairs on-line, for pick-up, from the New Castle Store on Aug. 19...just basic adirondack plastic chairs. A few hours later I recieved a text that they were no longer in stock. Later that evening, I stopped in to see what other chairs they might have....and found a stack of 10 of the chairs. Apparently someone simply did not want to bother filling an order.
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August 2023 by Beverly Paddock
Don't go to this Home Depot because you think it is convenient. Fifth time walking out empty handed. First four times for appliances and they had no one to wait on me. This time for exterior paint and the so-called expert could not answer my questions about exterior paint.
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July 2023 by Vanessa r
Workers could go around isles to ask ppl what they need would be nice ?... but the best home depot I've ever been to ?
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May 2023 by David Luczynski
5 times I go to check out and your system locks up on me, not letting me pay, I have completely closed down your self checkout and you guys still won't put on cashiers to check people out
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May 2023 by Carly Turner
Beau was wonderful! I was having a terrible day when my hot water heater broke and needed to come to Home Depot to purchase a new one. Beau greeted me as soon as I walked in the door and took me and my mom directly over to where we could find the right product. Not only did he guide us there but he also went and found me a flat cart to use and helped me load the heater onto it. We had friendly fun conversation during the whole process and he even helped me and my mom get the system into the back of the car. I work in customer service myself so I always have to recognize outstanding employees. He completely turned my day around with one interaction. Thank you so much Beau for all of the work that you do!