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March 2024 by sharon kennard
This place is absolutely horrible. It’s amazing they’re still open. I’ve waited 90 minutes so far to take a simple pre-employment drug screen. It takes less than 60 seconds to piss in a cup and im waiting for 90 minutes and counting. Close this place down already
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March 2024 by David
I had an appointment today at 12:00 noon yet it is 2:30 in the afternoon and I am still waiting only here for a physical and a drug screen for employment 3 hours and still here
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March 2024 by kenny washington
My wife Leona washington was seen, she said she had a excellent experience with the staff receptionist, nurse, and doctor Nicole dirienzo were very courteous and friendly and helpful and caring ?
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March 2024 by Dan Clark
I went for a minor skin irregularity, upon registering, my insurance and debit card- which is $250, combined, just received a notice for additional payment. While there, all I got was a basic checkup-blood pressure and sample taken. Nothing else done, told it was beyond their ability to treat there. I think the $250, plus what my insurance paid, is enough for practically nothing done.
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March 2024 by Marissa Stecko
DO NOT COME TO THIS LOCATION! I’ve been to many MEDExpress facilities and received poor care and long wait times before, but this is by far my absolute worst experience to date. I came here for a simple urinalysis because the location closer to me was not equipped with the right staff. I waited for almost 2 HOURS with no indication of the wait period provided. The front desk staff is unfriendly and unhelpful and I am glad I’m not coming here feeling unwell because this would certainly make anyone feel worse. I will say I had a very positive experience with my physician Rebecca. She is handling too much of a workload for one person. To corporate… PLEASE get this woman some assistance so she doesn’t need to do the job of many on her own.
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February 2024 by Gloria Rosado
So not come here. They only take appointments and the wait is still up to 6 hrs. My appt was at 130. They took me back at 3. I sat there until 415 for someone to come in. I didn't leave there until almost 7. I don't know what the point is of an appointment.
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February 2024 by Michael Murphy
My appointment was for 1pm. An hour later I'm still waiting. **Edit** 3:25 and still have not seen the Doctor. DO NOT USE THIS FACILITY EVEN IF YOUR LIFE DEPENDS ON IT. YOU'LL DIE WAITING IF ITS AN EMERGENCY.
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February 2024 by Kendall Moon
There is nothing express about this place. Not to much care goes into collecting a urinalysis ?♂️
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December 2023 by Zoraida Rivera
On 12/13/2023, during my work hrs, I came to get someone to look at my eye. I was told that walk-in hrs were between 8am-10am and everything after that was appointment only. I told her that I worked nearby and didn't live in DE. She proceeded to tell me that they don't take medicaid ( without asking, she assumed) and they were booked up for the day. She said she managed to squeeze me in and to return at 6pm for a 6:15 appointment since it would be my 1st time visiting this facility. I came back at 6pm and was told that my appointment was taken by 2 emergencies that arrived after I left. I asked her to return my insurance info and ID so that I could go to my local urgent care .
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December 2023 by terry oakes
This is not a place to visit unless you're absolutely desperate to be seen by a physician. The staff doing intake were kind enough and I have no complaints about them. The exam room I was taken to was the filthiest I have ever seen. There was dried bodily fluids smeared all over the floor and you could see that the top of the sink basin hasn't been cleaned in quite a while. Low and behold two days later I have a cold and the urgent care was the only place I visited outside of the house. Someone needs to make an effort to sanitize the waiting area, door handles, and exam rooms on a regular basis. I can guarantee you that this past visit was my last visit.
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December 2023 by Carolyn Smith
If I could give zero stars, I would. this place is ridiculous and not a place that you should go to for urgent care. The people here are misinformed and liars. They do not care about their patients only about their time and what time they need to do to leave and go home and go home on time. The 2 women at the desk need to be fired! And people with EMPATHY should be hired.
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October 2023 by Jim W
Clean, friendly, but wait time was a little long like most healthcare providers. Overall good experience!
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October 2023 by Laura Powell
Very unprofessional. Came in at 9am was told they were super busy and to make an appointment. Made an appointment because they said it would avoid the wait and still waited 2 hrs to see a dr.
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September 2023 by Chuck l
Would leave zero if I could. Went in for dizziness and fainting and was refused care because "We have enough patients already." Was instructed to go to the already overrun ER.
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August 2023 by Louie Gardner
I DON'T LIKE THIS PLACE THEY WANT TO KEEP A Charge card or debit card of yours on file. I don't want ANY body have my bank account NUMBER or charger card NUMBER