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January 2024 by Steven Hernandez
Maria was wonderful and her customer service was exceptional to say the least ! Thank you for being such a kind hearted and helpful person.
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November 2023 by Brendan Terkay
Sold me a phone with a bad battery then gave me a replacement phone with a bad battery then wouldn't let me return that phone. They ripped me off.
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November 2023 by Love Life
The lady has a nasty attitude. The customer service is very very bad.
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January 2023 by Hitesh Patel
They never answer phone calls
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December 2022 by mtc tay
This black girl say she paid my phone bill but it was never paid they took my hard working money never going back there again very upset?
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December 2022 by Lani
WORST METRO EVER!!!!!!! we went inside to pay our phone bill & the worker pocketed our money because when we called to make sure the phone was on customer service said they never received our payment!!!!
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December 2022 by Fendi From Imvu
WORST METRO EVER!!!!!!! we went inside to pay our phone bill & the worker pocketed our money because when we called to make sure the phone was on customer service said they never received our payment!!!!
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September 2022 by Diandra Daley
Fast and friendly. I didn't get her name but the girl in there was very nice and helpful.
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August 2022 by Jamarr Campbell
The gentlemen at MetroPCS did me right and he was very polite and professional
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August 2022 by pol sant
Excellent customer service and phones and prices
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July 2022 by Otter from LA
Place got better since Angel started working there. And the other Mexican guy too. Nice staff
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October 2019 by Frank Carter
The worst customer service I experienced
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September 2019 by Justin dixon
Been here twice during business hours and doors locked had to go someplace else. 2 out of 2 times
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May 2019 by Jackie E.
I visited several other locations recently and in the past. This location by far has the best customer service in the world!. A few days ago I had Mike who went far and beyond to meet my needs. He was very knowledgeable and was the most helpful representative out of all the TMobile stores I've visited. He had all the answers and advice I was seeking. I ended up wanting another item and was dissatisfied with the service I received yesterday at location closer to my house so today I went back to purchase that item at the Newcastle one again and was extremely pleased with Bill. He helped me in the most professional and caring way. I'm glad I came back to experience greatness again!.I would give this location a thousand stars if I could!. Definitely the best TMobile store around! They are up to date on pricing compared to other locations and welcome you as soon as you arrive each and every time!. Thank you for being who you all are. You all enjoy your job and it shows! I greatly appreciate it!
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December 2018 by Darin Wharton
Me and the misses was inquiring about the services there and the sales girl there name Stephanie was very helpful it was a nice visit.
