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December 2025 by Emanuel Walker
My experience with the sales department has been horrible one of the managers does not equate purchasing a used vehicle with previous service history of a older mind do not buy from this location there are more opportunities with companies that have better integrity and customer service!
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December 2025 by Marie Chery
Great experience here! I get my car serviced here all the time but first time purchasing a vehicle. Everyone played their role and part efficiently and really worked together to help me get into my new 2025 Mazda CX-5. They were patient, professional, and kept me informed through every step. I left confident, satisfied, and grateful. Special shoutout to Nate, Mario & Mike! Highly recommend!
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December 2025 by Brittany Gibbons
My husband and I bought a used 2024 jeep wrangler 4xe. Love the vehicle! It was practically brand new. When we signed for the jeep we were told to sign the contract that stated we received two key fobs. The dealer only had 1 key fob on hand and said they would get us the other key fob from the original owner as they had bought a new Mazda and would be back to pick up their tags and the owner told them they could provide the other fob. Fast forward 5 months later and we STILL do not have the key fob. My husband and I have contacted them several times and we are pacified every time and receive no actual action. The worst part is the deal was handled by the manager and the manager is who promised the key fob we signed for, as well as repeatedly telling us they will get us a fob since we were promised one. This is our 4th vehicle with Nucar in the last 10 years and to say I am very disappointed is an understatement. We should not come out of pocket for something we took their word on (silly of us, I know) but this is about business professionalism and principles at this point
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November 2025 by Joshua Hill
Easy to work with to find our CX-30n
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November 2025 by Sean Sutton
I recently bought a 2025 Mazda CX50 hybrid from Nucar and worked with Christian Lopez. The process from walking in on a Saturday morning to negotiating on a fair price and going thru the paperwork- all was a simple/painless experience. Working with the finance team was also simple and while there was no pressure I went with an extended warranty, so I have nothing to worry about for 7 years- bumper to bumper. As a Honda owner the last 22 years I really like the Mazda interior and the hybrid engine has some nice pickup to it and so far, am getting 36 mpg- which should increase over time.
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September 2024 by Mark Donnelly
They made the car buying process a breeze, everyone was extremely friendly and welcomed us with open arms. One of the few dealerships that remember its all about customer service.
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September 2024 by Michael Gomez
Pernell provided a great service and goes beyond to take care of any issues. I recommend this delearship.
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September 2024 by Lori Rideout
Bought a used car from here. Ken, our salesman was great. Very easy process and got a great car.
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September 2024 by joe beermaster
Parts dept sux. Have 3 body shops..wont be buying from them anymore.
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August 2024 by Shawn Workman
Great sales experience and great price on the 2024 Mazda 3. All other dealers around were charging more and I was still able to have some wiggle room and negotiate the price down as well. No junk dealer fees or add on's as well.
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August 2024 by Candice Elwood
Five stars to Mario Hudson for being an incredible salesman and an even better gentleman. This man went out of his way to right a wrong because he has such an inspiring integrity to do the right thing. I did purchase a vehicle today because of the person this man is. Thank you for helping me and my family once again.
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August 2024 by Wayne Stephens
Yesterday (08/20/2024) a friend and I traveled to Nucar Mazda from Central Virginia so I could test drive and possibly purchase a particular color 2024 Mazda 3 Premium with a manual transmission. We arrived a little bit before my appointment, but the staff welcomed us with open arms, and they got the car ready for my test drive in just a few minutes. The vehicle was exactly as advertised in the on-line advertisement, and I decided to buy it.
The purchase process could not possibly have been any easier. Aside from a short delay caused by my insurance company, it could not have gone better. Both my friend and I were very impressed with Nucar Mazda. From start to finish the sales staff were friendly, helpful and professional. They made the ten-hour round-trip drive from Virginia worth every minute.
If I am ever again in the market for a Mazda, I would not hesitate to make that long drive again in order to do business with this fine dealership and its wonderful personnel.
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August 2024 by don mahnken
One of the services in the standard package I chose was the replacement of the air filter. When I went to pick up the car Melissa informed me that the air filter was still fine so they didn't replace it. you could have changed it and charged me and I wouldn't have known the difference. That kind of honesty is what keeps me coming back.
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August 2024 by Rijo Alex
Not a great service experience. I started getting tire noise after doing a simple tire rotation and brakes check. And it's really hard to get them to setup another appointment to remediate the issue that occurred after their service. Super long wait times at the service. Probably should start finding another dealership.
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August 2024 by Lynndell Clifton
Efficient service. answered all my question and concerns
