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August 2022 by No One
I used On-demand for local move. I was in contact with Joy. They're very professional, quick, and have reasonable price. Was extremely happy with their service
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January 2022 by William B.
Movers showed up late. Tried to overcharge. Broken items. Left trash in and area my home. Smoked weed while working. Yelled at neighbors because they had to move their truck blocking driveway.
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November 2021 by No 1
I used On-demand for local move. I was in contact with Joy. They're very professional, quick, and have reasonable price. Was extremely happy with their service
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November 2021 by F T
I used On-demand for local move. I was in contact with Joy. They're very professional, quick, and have reasonable price. Was extremely happy with their service
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June 2021 by Crystal Alexander
I used On-Demand for a local move. A 2 bdrm to a 2 bdrm 3rd floor. The morning of the move I received a email stating that my movers would not get there until around 12 pm instead of the 10 am that we agreed upon. After responding to this email, I received another email shortly after saying that they would be there on time, and they were. The movers were very friendly and for the most part efficient. Got everything loaded on the truck in about 2 hours. The arrived at the new place in a timely manner and immediately started to unload. At one point they stopped for lunch, which was absolutely fine, and started again. Everything was unloaded and they were leaving by 1:30 pm. Although I feel like the amount I paid was a bit inflated, I didn't have to move the stuff to the 3rd floor so it is what it is. However, after they left I noticed some damage to a few of my items. I am guessing that they were picking furniture up by the feet since I had 2 different pieces of furniture were a foot was broken and a dresser drawer totally destroyed. Even with that what upset me the most was the fact that they left a Wawa bag full of trash in the common area of my new community. Nothing like making a good first impression with your neighbors. I did inform them and he asked for pictures but my Son in law was able to fix the broken items so again it is what it is.
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June 2021 by Richard Bernstein
Terrible. They never even responded. Don't waste your time.
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February 2021 by Gwen
On Demand was prompt, showed up right on time almost on the dot. The guys that helped us move were super nice, just a really professional, pleasant group of workers. I would happily recommend them to friends and family and use them again myself. They packed everything up with ease, wrapped all of our furniture, were able to get a really heavy dresser down from our second floor without it even touching a wall. Unpacking was even easier, they asked us where I wanted every piece of furniture, were jovial and just pleasant. I expected there to be hidden fees, nope in fact they finished early so the price was less than what was quoted. Honestly, there are a couple bad reviews here you can completely ignore them, these are the movers you're looking for.Services: Local moving
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October 2020 by Gwen Larson
On Demand was prompt, showed up right on time almost on the dot. The guys that helped us move were super nice, just a really professional, pleasant group of workers. I would happily recommend them to friends and family and use them again myself. They packed everything up with ease, wrapped all of our furniture, were able to get a really heavy dresser down from our second floor without it even touching a wall. Unpacking was even easier, they asked us where I wanted every piece of furniture, were jovial and just pleasant. I expected there to be hidden fees, nope in fact they finished early so the price was less than what was quoted. Honestly, there are a couple bad reviews here you can completely ignore them, these are the movers you're looking for.
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October 2020 by Livvie Forbes
I posted this on thumbtack but I’m going to google as wellPLEASE READ THIS COMPANIES RESPONSE TO NEGATIVE FEEDBACK!!!!!!It will tell you everything you need to know! These people are slow and do have hidden fees!! Just not worth the headache. The person who runs their website/thumbtack should be replaced immediately! Starting fights with customers instead of just doing a better job is not the way to go!!
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October 2020 by Lisa Wark
I used On Demand Movers based on many of their reviews. My experience was very similar to the negative reviews - confirmed arrival between 9:30 - 10:30 AM. They arrived after 11 AM. Standard 2-bedroom move with the exception of no sofa/loveseat and more boxes. Slowest movers ever! I moved from the 3rd floor to the 2nd floor 47 miles away - told them right up front. Should be no surprise. Lots of complaining upon their arrival and got "lost" for over an hour to my new place! Their lead vehicle arrived in an hour and more than an hour later, the moving van showed up. Boxes delivered upside down and sideways, even when clearly marked FRAGILE. I could hear their hand truck banging on the stairs. I am dreading opening up my dishes and glasses! After they put together my guest bedroom set, I touched the headboard and the BED completely fell apart and crashed to the floor. Mover blamed bed itself, and I told him that it hasn't done that in nine years! Another mover took a look and realized they put the sides on upside down! Imagine if I tried to make up the bed after they had gone!! At the end, the lead driver told me I had additional charges and over time charges. This amounted to more than $300 over the estimate. Unbelievable! No sofa/loveseat to move and hardly any furniture, mostly boxes. Imagine if they had to move the sofa and loveseat? DO NOT USE THESE MOVERS - late (seems to be the norm in their reviews), takes apart furniture that shouldn't be taken apart, damages to your items, and then overcharges from the estimate!!
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October 2020 by Lisa W.
Critical: Punctuality, QualityI used On Demand Movers based on many of their reviews. My experience was very similar to the negative reviews - confirmed arrival between 9:30 - 10:30 AM. They arrived after 11 AM. Standard 2-bedroom move with the exception of no sofa/loveseat and more boxes. Slowest movers ever! I moved from the 3rd floor to the 2nd floor 47 miles away - told them right up front. Should be no surprise. Lots of complaining upon their arrival and got "lost" for over an hour to my new place! Their lead vehicle arrived in an hour and more than an hour later, the moving van showed up. Boxes delivered upside down and sideways, even when clearly marked FRAGILE. I could hear their hand truck banging on the stairs. I am dreading opening up my dishes and glasses! After they put together my guest bedroom set, I touched the headboard and the BED completely fell apart and crashed to the floor. Mover blamed bed itself, and I told him that it hasn't done that in nine years! Another mover took a look and realized they put the sides on upside down! Imagine if I tried to make up the bed after they had gone!! At the end, the lead driver told me I had additional charges and overtime charges. This amounted to more than $300 over the estimate. Unbelievable! No sofa/loveseat to move and hardly any furniture, mostly boxes. Imagine if they had to move the sofa and loveseat? DO NOT USE THESE MOVERS - late (seems to be the norm in their reviews), takes apart furniture that shouldn't be taken apart, damages to your items, and then overcharges from the estimate!!
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September 2020 by Ben Prusky
The On-Demand Moving team is by far one of, maybe the, best moving companies I've used in my lifetime. And I've done a LOT of moves. They brought a team of 5 people, DURING the Covid pandemic, to help my wife and me move from a large 2-bedroom to a new house in the suburbs. We packed up the apartment ourselves, but On-Demand took over from there. Their team was incredibly professional and nice, each team member. They brought more than sufficient backup materials to handle the things that we forgot (last minute glass covering, couch cover, etc). We also have a HUGE 2-piece sectional couch that they very quickly figured out how to maneuver out of the apartment door, something which I was very nervous about prior to the move. They filled the truck with so much stuff and I didn't have to worry about stuff "fitting". When we got to the new house, their team - which already had put in a ton of work on a very hot, very Pandemic day, got to work on the Unpack. I was happy to jump in and help as kind of a "6th man" on the job but mostly I was guiding them about what went where. The day ended at 6pm, and at that time I honestly felt so relieved at what they were able to do. I was so happy. We took a bunch of pictures of the team to kind of remember the day, and I'll never forget the work they did. Hopefully it'll be my wife and my last move for at least two decades! Thank you On-Demand. Hire this moving company, they will do right for you.
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June 2020 by Jennifer Lantro
Amazingly fast and hard workers! Super polite and easy to deal with!
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June 2020 by Joy O
Hired ON- DEMAND movers for my 3 bedroom house moves. Movers were professional and responsive. My belongings were handled with care and the move went well. I will definitely recommend their services to everyone who needs a professional mover. Thanks to ONDEMAND for making my move a great one. If I could give more than 5 stars i would give 10.
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June 2020 by lola ola
I've never used a professional movers before and enquiring with different moving companies, I decided to go with On Demand moving services. I had a wonderful experience with them and I will definitely use them again for my next move. They earned my 5 stars!!!
