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December 2024 by Kerry M.
Please do your research before putting in a Jacuzzi shower. PJ Fitzpatrick did the install. Yes it was done in a day but the grout lines are uneven they tried to fix it but it did not work. Never were we told the seat would be slippery once you were wet. I slid off the seat got hurt ended up having to seek medical assistance for my back which slammed into the seat on my way down. If you are considering one of the walk in showers for an elderly or disabled person please know the shower floor is also very slippery a bath mat is a must have. They do leave you one on the day of install. I feel for the size (small) of our first floor bath the shower seat should have been smaller, you have to step around the seat to get in the shower. Again on a slippery floor..... Don't believe the Jacuzzi commercials when they say mold resistant because it is not true. They tell you the only cleaner you can use is 409 (or it voids your warranty) well that does not clean soap residue or mold/mildew. Oh and forget getting through to the warranty department they put you on hold for a while and then send you to a voicemail assuring you someone will call back. I had to call Jacuzzi after I waited 2 weeks for a return call to get PJ Fitzpatrick to talk to me and send a tech to our home. My advice is do research ask questions. We love the convenience of the walk in shower I just wish we had known more about the product and the questions to ask.
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October 2024 by David H.
Fitzpatrick crew showed up 1/2 hrs early and went right to work. We didn't have to move anything. They moved furniture to allow full access to the bathroom. In 5 1/2 hours we had a beautiful shower. It's Jacuzzi and all parts and labor are for life.
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October 2024 by Natalie G.
I had a great experience with PJ Fitzpatrick in Jan 2024. Replace my shower/tub to a shower on 2nd floor. Replace the main bathroom with a new shower/tub. New backdoor replaced. And new gutters. No complaints. They also did a wonderful job at my sister condo with a new shower/tub and new shower. Thank you PJF.
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October 2024 by Carol S.
Do not contact this company if you do not want to be railroaded by a sales pitch/presentation. Representatives were a tag team with their argumentative, and unprofessional style. They suggested to me since I was limited in time to give them, that they were not the company to service my needs when I asked for a quote to be emailed to me. Excessive time wasters and made me feel they are not honest and forthright with what they would quote and I questioned whether the quality of their work would match their uncooperative attitudes.
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September 2024 by Tim K.
Called for an estimate for a roof replacement/repair. They came out and gave me an estimate and tried to charge me for a service Fee. Literally no service was performed. I got two notices in the mail to pay the fee or they would take me to court. Stay away from this company and their disgusting business practices. They blew a $25,000 job for a $65 fee. Morons.
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September 2024 by Michael Shade
drains funny but and issues even little ones great service and respons time
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September 2024 by Sol Romano
After a spotty start, the finished job by Tragen and company turned out better than expected due to Tragens' suggestions and tenacity to get the job done correctly. We're also very pleased with the professional presentation and follow up by Zach and Tragen to make sure that the job was done properly to our satisfaction.
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September 2024 by mike1543
Excellent service and installation.
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September 2024 by Anna Carvalho
Everything was done beautifully. They showed up on time. Cleanip was amazing. They will answer all questions. I highly recommend
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September 2024 by Emmett Peabody
Because we are working from home and we were trying to speed up the process with the Representative, he felt he had to go through all his step of "Google reviews, and history of the Company " and things we felt we didn't need to hear before getting to the "quote". The Representative declined us the quote all because we wanted to speed up the process a bit and give him the business. But, he was stuck to his script and decided he won't do a condense version. Thus, he felt losing the job was better.
Emmett Peabody
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September 2024 by Margo O'Connor
Damian was very helpful and took the time to explain my options.
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September 2024 by Marie Weinert
very professional , punctional & detailed
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September 2024 by Nathan Weigel
Crew was wonderful and friendly, explained the use of the product when they were done. Very efficient and cleaned up after themselves.
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September 2024 by MARK SWEENEY
I was delighted with the professionalism from start to finish. I highly recommend them if you are looking for a walk-in shower conversion
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September 2024 by REV. WAYNE R. GRIFFITH Griffith
Installers Kevin and Matthew worked very diligently given the unusual circumstances with the local inspector’s timeline. The installers were polite and displayed a sincere interest in my comfort with the work to be performed.
