-
February 2024 by Thamara Froes
Needed a place to stay on a long road trip and this place really was disappointing. There was cockroaches in the bathroom!!! Carpets were disgusting and the room smelled awful. The hotel door near the parking lot is left opened and homeless people stay in the hallway during the night. Stay away from the place!!!
-
February 2024 by Queen Missey Productions
The rooms are nice and clean. Very spacious and the customer service was decentFood & drinks: There is a restaurant and bar on site
-
February 2024 by Paradise Dynasty
This hotel is ROACH infested I don't know how they are still having anyone stay here. I had to move out the same day I checked in because roaches was all in my room and the front desk offer me another room but I left. Health inspector please take care of
-
January 2024 by Arthur Kiewert
My wife got a rash from the sheets. I would not recommend this place due to the dirty rooms. I will say that the staff was very friendly and polite but never addressed our dirty room.
-
January 2024 by George Hughes
Be prepared to be entertained by roaches.. major roach and bug problem.. staff acts like it’s nothing ….
-
January 2024 by Kansas Cooper
This was by far the worst hotel experience I’ve ever been through. ROACHES, stained sheets (I’m talking paw prints on “cleaned sheets and bedding”), toilets with previous occupants feces and showers covered in hard water buildup. Yes, in order to get new/cleaned towels you must first place your towels outside of your door. My husband said that was equivalent to treatment in prison!!!! OMG! I’m contacting the state or L&I to have this “hotel” SHUT DOWN! I’m praying for this place to get shut down ASAP! I’ve seen homeless shelters run more up to par than this.
-
January 2024 by David Ecret
Would of rated higher but there is actually some unsavory people who actually live there.
-
December 2023 by Yannique Sousa
Terrible experience just to book the room, lady at the front desk was not informal or helpful at all. She claims to not have access to her manager and it’s frustrating to not have any help when the room was booked online.
-
December 2023 by tehquan x
It was horrible the staff steals, roaches and take your
-
November 2023 by Brittany Gosey
EVERYTHING! This hotel was filthy! We didn’t even stay 10 minutes. I checked us in, we got to our room (didn’t even bring our bags in yet) my husband used the restroom and saw a ROACH crawling across the floor! Black mold in the shower, A/C cover busted off the unit just laying on the floor, black smudges all across the curtains, electrical sockets coming out of the wall. Horrible. We got our kids back in the car, I told front desk to CHECK US OUT. We WILL NOT be staying. I received an email Sunday afternoon that front desk didn’t check us out until almost 2pm Sunday afternoon, trying to make it seem like we stayed there when we did NOT. Hotel has a sign on the front door that it’s 100% smoke free hotel yet you walk down the hall and smell nothing but marijuana! Every time you call the hotel the manager is magically not there. After over a week of trying to call, booking finally got ahold of the manager and he is refusing a refund, claiming it’s not his hotel. That his hotel is clean. Booking should not be partnered with this hotel. I’m contacting corporate, BBB, police and health department. Horrible.
-
November 2023 by Elise Swift
Great stay excellent price. This is not a 4 or 5 star hotel and doesn't claim to be. I wasn't sure what to expect when I pulled up but I was relieved how great the rooms are. Of course the premium rooms are top notch with refrigerator and microwave and a nice snack box. To some its well worth extra money to other they might not need those things since there is a microwave for use by all downstairs next to office and snack machines as well as restaurants in walking distance. I love a in room fridge for cold sodas but I'm good with 2 ice machines available and a cooler or throwing my cans in a bag with ice. For being pet friendly the rooms I have stayed in showed no sign of animals. Would definitely stay again especially for the price you won't find something similar in that range.
-
November 2023 by G G
The hotel is clean but dark inside. It is not easily accessible especially if you travel by public transportation because there is an 11 minute walk to the closest bus stop and major highway. The amenities that were listed as available were not provided and were false advertised. Some of the amenities that are provided such as the seasonal outdoor pool, the fitness center, and the guest laundry are not available as the hotel states which is false advertising. I was told these amenities have been unavailable for guest use for over 3 years and they can not give a time of when these amenities they say they offer will be available again.
-
October 2023 by Tim White
This hotel is an embarrassment! Towels were stained. Hotel smells like cigarettes and the toilet seat in our rooms were a mess. I refused to stay their and demand a refund which I am still fighting to get. Then they tried to keep my security deposit and I didn't even spend one night or even a few hours at this garbage hotel. As soon as we saw the conditions my family immediately left. This place should be closed. Don't believe the advertisement posted and please do not go their and if you have a reservation, cancel it!. Tim
-
October 2023 by Jackie Pauciello
This hotel is not at all what it looks like. Online. Basically it is a make due homeless shelter for people on the housing waiting list. We had a small dog so they put us on that side of the hotel I guess. The room smelled, it was dirty, had no blankets, was not cleaned, the shower had an empty shampoo bottle on the floor of it, sheets were stained, there was hair on the bed, no coffee, half of the outlets didn't work, pillows were tiny, floor was sticky, there was trash all in the foyer, cigarette butts and beer bottles, etc. I called the front desk to ask for clean sheets and she just kept saying, "no ma'am, no sheets". Literally disgusting. No exaggeration. I have photos but it won't let me post them.
-
September 2023 by Dawn P.
Dirty, stinky hotel. Dirty bedclothes with cigarette burns. Stinks! Stay clear!
