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March 2024 by Ryan Mawhinney
My move with them was 6 months ago and the experience is still weighing on me. The estimation and scheduling process was easy. Had three movers, who were very friendly and courteous. But those are the only positives. First issue is they were so slow. Took many breaks. On their phones too much. Took an hour lunch. They charge by the hour, so this is a problem for the client that they did not seem to recognize or care. I also smelled marijuana near the truck mid-move and within the truck when I was settling up. I emailed and called after the move to let their managers know. It took months to get back to me. They acknowledged “downtime” and offered a small reimbursement only if I could say that I would be able to recommend them in the future. I said no, so ended up paying for time they were admittedly doing nothing. Breaks are important, that’s not the problem, but why does the client pay for that? And why only reimburse for acknowledged off time if I say I’ll be able to recommend them? They also didn’t believe me that I smelled marijuana. They swept that under the rug real quick. Said they have cameras in the truck and didn’t see anything. Well the smell stays on a person so they could’ve smoked elsewhere. Last thing, I’m missing the legs and hardware to my bed. On them, they took it apart and moved it and now I can’t put it back together. There’s more wasted money.
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March 2024 by Ashley Armstrong
They canceled our service due to “ Unsanitary reasons” said they would refund our money and it’s been 2 months going back and forth and still haven’t gotten our money! We hired movers that day to replace their service and they said they don’t understand why they said it’s unsanitary it was just smelly due to my husband leaving trash out by the door! Ended up paying $500 instead of $2k we would have paid with these people but still want our deposit back! This is ridiculous at this point!
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March 2024 by gmjr30
It was the most seeemless move of my life. They were so fast I even saved money.
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February 2024 by Wendy Baldwin
I had used Two Men and a Truck for a prior move and didn't hesitate contacting them 2 more times for both my daughter's move out of my condominium and my move into it. The 4 gentlemen who came were efficient and so pleasant to work with. They even finished thr job earlier than expected saving my a significant amount of money on my move. I highly recommend this company.
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February 2024 by Ioanna Toto
Poor and expensive service. Very unprofessional. They broken my marble door steps, my window frame, my dresser leg, my couch leg without replacing or repair them or any money return.. the movers was not able to get my couch inside the house and they left it outside. DONT WASTE YOUR MONEY BY HIRING THEM!
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February 2024 by S. T.
their service was one of the worst experiences in my life. if i could put a negative score I would . the crew was not adequately experienced or enough to move our belongings. first of all they were late because the first track failed to start. while I prepared them a detailed list of every item , they seemed frustrated and some heavier items were dropped down the stairs. by midday the crew was pretty tired and continuing with the move to the new house , they broke my couch which they failed to carry through the door and left outside , they broke the window frame and the top marble piece of my front stairs. they also dropped my tv facedown but luckily it survived the fall. I requested to fix the damages but it took so long that I fixed the window frame myself and finally they sent a person for the couch which remained in my garage. while they picked up the marble piece of my frontstep to replace , they never did , they stopped answering my messages and they literally just stole my broken step as a “sample”. I wish I never met this company and they are not even affordable. do yourselves a favor and get someone else
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February 2024 by A B
The crew arrived and were very courteous and professional as they quickly got to work to remove my belongings with care and efficiency. The practiced teamwork was evident as all the members of the moving crew coordinated and executed their roles and had the truck securely packed in a surprising amount of time. The unpacking at my new location was just as professional and efficient, and care was exercised to ensure none of my belongings were damaged. Very satisfied with the service received and wouldn't hesitate to recommend Two Men and a Truck to anyone in the Wilmington area needing to relocate their belongings at a very reasonable price.
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February 2024 by Kathleen Debarbieris
Did a great job! On time! Very polite and friendly! Definately would use them again
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January 2024 by Mary Ann Chiampa
The staff and the movers were exceptional. The move for me was stress free. I would highly recommend Two Men and a Truck.
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January 2024 by K. Ahyoka
I regretfully never should’ve used them. They were absolutely unprofessional, sloppy and inappropriate. They broke my bed frame, 86” tv. My husband had to help them move because that moving like snails intentionally. Spoke to Brian an someone else on the damages but never got back to me.
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September 2023 by Patricia Martinez
I had three younger guys that went above and beyond. They may have been in there 20's but they were professional, hard working and courtesy. I would request them on any job I was to ever do. It is hard to find in todays generation good workers, they were 3 of the best! Thank you guys
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August 2023 by Patricia J.
I'll never use them again. On my last move one of the workers must have just got out jail. He was bossy and bossed the other workers including the worker with the paper. STOLE lots of my items. I requested to see w behind the folded up blankets behind the passenger seat. That is not where the blankets are store. I wish I hadn't give the guys a big tip. Ps. Not the first time either, same location. I'm giving 3 stars because the other worker did a great job.
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June 2023 by Charles C.
I found this company very helpful from the beginning. After doing the self inventory online I got a quote that seemed a little wide in range. After a friendly phone call, they sent someone to our house for a walk through and came back with a reasonable quote. The move was two days, and both crews worked really fast and carefully. They were thorough, friendly, and answered all my questions. Everything arrived safely and in a timely manner. Thank you for a job well done
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June 2023 by Joshua Ramos
Ive honestly never been treated with so much disrespect in my entire life. My family and I are extremely upset with the unprofessional and poor quality of this business. I can't even say the service they provide was poor quality, because they never delivered the rest of my things.
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June 2023 by Maren Becknell
My moving experience with Two Men and a Truck was wonderful! Chris, Christian and Rich were hard working, efficient and so very polite and friendly. From start to finish everything went smoothly and stress free. I highly recommend them !
