-
April 2021 by Brandon Benicasa
STAY AWAY!! Just an overall bad experience. Vehicle smelled like fish, they did not have my reservation and did not honor the $50 guarantee, was charged for an extra day that I did not take, and the customer service from the area Director was the worst part. Helping customers out is not their policy. But stealing their money is. Using Penske for all my future use. And to think, it was all over 80 dollars that they stole from me because I followed their process.
-
November 2019 by Jennifer Poradosky Lum
The guy was very rude and would not honor the online price. We ended up going a mile up the road to a better uhaul rep.
-
June 2018 by forgetmenot 777
Great experience from beginning to end. I rented one of the small U-Haul trucks and when my friend and I arrived, we were greeted with a smile. Very thorough explanation and expectations for return of the truck. Same friendly greeting upon return. I've rented U-Haul trucks before, but this was by far the most pleasant and will use this business again if needed in the future.
-
June 2018 by Stacy Smith
Awful... Website didn't work so after calling them and them telling me I'm doing it wrong it's not the website I finally just downloaded the app (an hour later). That didn't work right either. So I had to wait for the store to open. The guy finally arrived an hour later and acts like it's my fault cause I didn't call the store, because you know I'm just supposed to know that he sends his store number to his cell at night. So now I'm 3 hours in trying to get this uhaul I set up days before so I could use there 24/7 service. What a joke. I will never us uhaul again. There are to many other companies out there to use.
