Urban Furniture Outlet is a retail furniture and mattress store located in New Castle and Dover, Delaware, serving a wide area including New Jersey, Maryland, and Pennsylvania. Customers appreciate the great service and product quality, noting that the furniture both feels and looks great. Many reviews highlight the welcoming atmosphere and helpful staff, with specific mentions of employees who go above and beyond to assist, including providing samples and decorative suggestions. Shphira, Elijah, and Arieanna are praised for their patience and kindness, creating a fun shopping experience. The delivery team is also recognized for their respectful and courteous service. Overall, Urban Furniture Outlet is recommended for its affordable pricing and diverse selection of beautiful furniture, with same-day delivery available for customer convenience.
Eric and Elijah are always so very helpful. The staff always displays great customer service!Compared to other stores I have dealt with they are the creme de le creme, top notch i tell you! Above and beyond the rest!
May 2024
I love my couch!! The sales rep was amazing the delivery guy Jean was as well I am happy w my purchase.
May 2024
Great service, great product, feels & looks great. I am pleased! Arieanna greeted me as I walked in and answered every question I had. She even went above & beyond to bring samples & colors of other items I asked for in catalog book. Will definitely purchase more items from this outlet.
