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July 2024 by Jeffrey McKenney
This has been an exemplary store for me. An excellent lease agreement and immediate response for TV issues.
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April 2024 by Calvin McNeal
I have a love hate relationship with this store. They always have what I need furniture wise and the prices are high as hell. But it is what it is. My credit is terrible and I think at long as you make the payment within the 120 day timeframe you're good. But they'll work with you regardless of your budget. There's something for everyone.
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March 2024 by marissa katelyn
I had purchased a couch from Aarons. I had a year warranty for any tears or rips. When I got it to my house I realized the back of the couch was ripped. There's no way this could have happened in the time frame of driving it to my apartment. When I called for them to fix it not only did they cancel twice. But when they finally did come to fix the rip, the man only brought a SINGLE PIECE OF STRING AND A NEEDLE.
When his string ran out... SHOCKER. He said that I'll have to reschedule if I wanted it to get stitched all the way. I was livid. It's honestly laughable. Aarons. DO BETTER.
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January 2024 by Alene Goddard
I want to recognize and thank Thane at Aaron’s Newark for his stellar customer service today! Thane went above and beyond helping me with my rental agreement payment and helping me join the Aaron’s Club too! He took the time explaining the service & repair terms and some of the many benefits the Club membership has to offer! I recommend if you need to rent to own, to go to Aaron’s on Marrows Rd in Newark and see what they can do for you too!
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January 2024 by Brooke Faulkner
Just recently leased a washer and dryer from the Newark store. Excellent condition, good biweekly pricing and delivery was fast and smooth. Kelsey listened to my needs and wasted no time getting me situated. I highly recommended!
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February 2023 by ksune
Large selection of new and used in store and great customer service.Can do all business over the phone also.
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July 2022 by Angie Blevins-Armendariz
I had a great experience with this particular Aaron's; they were friendly, helpful, provided great customer service, and answered all my questions and concerns. I am a completely satisfied customer with no complaints honestly. I would definitely recommend this particular Aaron's to anyone looking to lease something now or in the near future.
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November 2021 by Lisa Lockhart
Wonderful experience shopping even during covid they did their very best to get me everything they put in stock. That delivery was made on time and they handled my merchandise with care.
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October 2021 by LaDonna Love
I have been harassed and belittle me when I come inside the store and over the phone. Beware all the staff are unprofessional. Not only that, they provide hidden charges like one day its one price. And the next day its a higher price. So they over charge their customers. It only applies if you are late on making a payment. But it should not matter this is called hidden charges. Not everyone perfect to make payments on a monthly basis on time every month. Soon that whole store will catch on fire! They will go out of business because the furniture is what keep them in business. Therefore, we will not be treated unprofessional no more. In God we trust but not by me personally.
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July 2021 by Ja Howard
Very unprofessional really dirty and dishonest
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March 2021 by Michael Howard
Very unprofessional really dirty and dishonest
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March 2021 by La Donna Love
I have been harassed and belittle me when I come inside the store and over the phone. Beware all the staff are unprofessional. Not only that, they provide hidden charges like one day its one price. And the next day its a higher price. So they over charge their customers. It only applies if you are late on making a payment. But it should not matter this is called hidden charges. Not everyone perfect to make payments on a monthly basis on time every month. Soon that whole store will catch on fire! They will go out of business because the furniture is what keep them in business. Therefore, we will not be treated unprofessional no more. In God we trust but not by me personally.
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July 2020 by Nope “Ice man”
IF I COULD I WOULD GIVE THEM A NEGATIVE RATING THE STORE MANGER JACK AND HIS TEAM LIE EVERY TIME YOU CALL THEM OR YOU WALK IN THE DOOR. I RECENTLY TRIED TO RETURN SOME FURNITURE THE SO CALLED DRIVER WHO HAS NO MANNERS LOOKED AT THE FURNITURE AND SAID TO ME WE ARE NOT TAKEN IT AND LEFT I CALLED THE STORE SPOKE WITH JACK HE SAID THAT THERE WAS STAINS AND THAT THERE WAS BUGS ON IT. LET ME SAY THIS MY HOUSE WAY BUILT LESS THEN A YEAR AGO AND MY HOUSE IS CLEANED WEEKLY. THEN JACK SAID THAT I HAVE TO MAKE A DOUBLE PAYMENT. WHEN I TOLD HIM I AM NOT PAYING FOR SOMETHING I DON WANT OR NEED HE HUNG UP ON ME . I HAVE WORKED IN THE RETAIL FOR OVER 15 YEARS I HAVE NEVER TREATED OR BEEN TREATED SO BADLY BY ANY COMPANY THIS IS UNPROFESSIONAL
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July 2020 by Miguel Angel Lira C.
Very good service and attention.
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December 2019 by Sean Andrade
I still haven't received my washer and dryer it's been a week already I'm getting the run around nobody knows anything but they easily took my money though it didn't take a week to do that...this is unbelievable never again
