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February 2024 by wendy Blevins
We had the pleasure of getting Amanda when we came into the store! She was top notch. She went out of her way to explain everything to us and she walked us through setting everything up. She was a pleasure to do business with and an A+ employee!
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February 2024 by Anthony Colon
Mardis was outstanding! Best customer I've experienced in a while! Patient, professional and informative. 10/10 would recommend & see him!
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February 2024 by Luis Zavala
Manny is a very talented young man who sold me everything I needed he was a excellent sales person who exceeded expectations he gave me the best plan and gave me a great deal!! He did a amazing job explaining everything to me and gave me trade in value on my old phone Will come again
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February 2024 by Bob Rodriguez
My experience with AT&T was excellent‼️ The customer service A+ well recommended ??‼️
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January 2024 by Beverly Rice
They don't have any deals, no free Netflix, Disney +, no senior discount? I don't know how their service is, but there was no incentive for me to switch.
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January 2024 by Sam Olatunji
Please double and triple check that the devices you are getting from these people are what you want because clearly common sense and basic intelligence aren’t required skills to work here. I came in knowing exactly what kind of hotspot I wanted and the sales representative was so focused on giving me some DirectTV offer that he gave me the wrong device. I didn’t notice until I saw the model number after I got home, I then tried to go to AT&T and then called customer service since it has not been 14 days, and was told I would be charged a restocking fee if I returned the hotspot or attempted to exchange to the one I wanted IN THE FIRST PLACE. What’s worse is that I returned the DIRECTV device within a week and they attempted to charge my card $85 and rope me into a 2-year, monthly cancellation fee claiming that I did not end this service during the 14-day grace period. Lesson learned. I ordered my preferred hotspot from BestBuy, but I will never go to this AT&T store again!
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January 2024 by Mr Grace
In town from OK for the holiday with my daughter and grand daughter. Needed a new phone BADLY. Met ATT rep named "Amanda", I think. She was AWESOME! She was very clear that my phone was old and I need a new one. She explained that my plan, from 2006, is no longer a good plan and should get an unlimited plan for the new promotion. But to call the Customer Center to get a better deal than what she could do in-store. Well, I called, and got a great plan and my new phone arrived with in 7 days. I am AMAZED. Thank you!!
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January 2024 by Sheena Jackson
I was helped by a very nice young lady named emily. She was very professional, pleasant, and knowledgeable. She offered us new services which we bought and helped us upgrade our phones. She also catered to my young daughter I had with me. She put cartoons on the tv for her to watch because she was getting antsy. I felt that was super thoughtful of her and it made the transaction even smoother. At&t needs more people like emily. I will return to this location now just to utilize her when i have needs.
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January 2024 by E. House
I had to go to the mall four times to get my phone’s activated! When I got home one still was not activated, Have to go back a fifth time! I hope they waive the fees a promised or I want gas money !
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December 2023 by B BALDWIN
There was a young man in the store that was very knowledgeable I believe his name was Robert C. He was able to troubleshoot all the three problems that I had and all the questions that I had. It relieved a lot of stress and I left happy thank you Robert!!!
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November 2023 by Cee-Mah A
Wait time less than one minute. Issue was partially resolved because the store was out of stock for iPhone 13 accessory. Manager did share the website to access the needed accessory.
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September 2023 by Tiffany Jones
My representative was very professional and quick I did not wait long at all I was priority and I will definitely return to patronize this location
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July 2023 by Mary Katherine Dyczko-Riglin
Wow! Manny was the best! Had awesome service here once again. Had to adjust my plan and I thought it would take hours to do what I wanted but we were done in about 10 minutes! He gave me lots of options to do what I wanted and I felt like I got the best option I could. Will definitely continue to come to this location when I need service!
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July 2023 by Nneka Hart
Mirna was excellent, she answered all questions, completed task given while we were in store. Gave realistic expectations as to wait time. More customers came in and she greeted everyone and while waiting for my service to be completed, she assisted another customer. Great customer service!!!I appreciate you!Note: to AT&T- too many customers, too few AT&T representatives!!!
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March 2023 by Lilly Bailey
Brandon has provided me the best att customer service i’ve had . he has the most patience and he’s very outgoing . we need more people like brandon .