BJ's Wholesale Club offers a designated shopping hour for members aged 60 and over from Monday to Saturday, 8 AM to 9 AM, and for first responders on Sundays from 8 AM to 9 AM. While many customers appreciate the store's wide selection and unbeatable gas prices, concerns have been raised about customer service. Some shoppers have reported difficulty finding items as products are often stored on pallets above shelves rather than being readily accessible. One customer experienced dissatisfaction when staff were unable to assist with retrieving products. However, others have praised helpful employees, noting that exceptional service can make a difference. The store is generally clean and well-stocked, with an easy layout that varies by location. Customers enjoy the extensive range of items, making it a place where one can spend more time shopping. Smart shoppers are advised to gather information and compare prices to make the best choices, enhancing the overall shopping experience at BJ's Wholesale Club.
Rain and chilly temps caused it to be a bit slower than normal. Aisles were clean and well stocked. Employees seemed pleasant.
March 2026
Id just say give the staff raise and the store will run smoothly
March 2026
Check out line full length of store back to deli. Do better BJ's. Came in for rotisserie chicken but would not be ready for 78 minutes. Left with nothing