BJ's Wholesale Club offers a designated shopping hour for members aged 60 and over from Monday to Saturday, 8 AM to 9 AM, and for first responders on Sundays from 8 AM to 9 AM. While many customers appreciate the store's wide selection and unbeatable gas prices, concerns have been raised about customer service. Some shoppers have reported difficulty finding items as products are often stored on pallets above shelves rather than being readily accessible. One customer experienced dissatisfaction when staff were unable to assist with retrieving products. However, others have praised helpful employees, noting that exceptional service can make a difference. The store is generally clean and well-stocked, with an easy layout that varies by location. Customers enjoy the extensive range of items, making it a place where one can spend more time shopping. Smart shoppers are advised to gather information and compare prices to make the best choices, enhancing the overall shopping experience at BJ's Wholesale Club.
Nice, large club. But the entrance to the parking area is directly across from the store entrance/exit and that causes lots of congestion from customers leaving and cars trying to get into the parking area.
August 2026
I like BJ's. I don't like my purchases being tracked. I also don't like my credit card being used to automatically pay my annual fee so we will be canceling our membership next time before that happens.
May 2026
Rain and chilly temps caused it to be a bit slower than normal. Aisles were clean and well stocked. Employees seemed pleasant.
