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February 2024 by Brie Drew
We had such a great time with the staff they were so patient. We came in with a group of 6 girls we had a ball. The dresses are beautiful and you couldn't ask for better pricing
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February 2024 by Melissa Hodgdon
MY OWN PERSONAL OPINION OF THIS BUSINESSSo let me start by saying that the dresses offered here are top notch...the sales staff aregreat. What is NOT great is the ownership/management. As a former employee of thisestablishment let me say that it's important to support small local businesses...but thisone takes the cake as an example of NOT to support. I got injured on the job here July2022...fell because it's so cramped in there that it's hard to even move around. Was toldby management to submit my medical bills to them to submit to their insurance forpayment. That would have been fine...had they HAD insurance...which they did not.After numerous doctors appointments...I was FIRED in August 2022. Owner fought meon unemployment, which I did eventually get in October 2022 and was ruled that I was"Fired unjustly" per unemployment. Had surgery in November of 2022, followed bymany months of physical therapy. Not ONCE did this employer contact me in regards tohow I was or how I was paying my medical bills. Any request to this employer by myselfwent unaknowledged, so I had no other choice but to seek legal representation. As amatter of fact, the management hangs up on my lawyer when they call to come to sometype of settlement. What is truly hurtful is that I considered the owner/management as afriend. I don't claim to have been a perfect employee, however I deserve better than thetreatment I have received from this employer.
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February 2024 by Sydney Brand
We went here for a bridal appointment today, the bride found THE dress!! The quality of the dresses were top tier. We had such an amazing experience and everyone there was just so amazing. The owner helped us with our appointment and she was so gracious and knowledgeable. We could not have had a better time!!! GO HERE!!
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February 2024 by Lish Dryden
I apologize for not remembering the name of the awesome lady that helped us but she was great! She was very helpful, great personality and had good insight in picking the perfect dress. And my daughter said YES to her dress!***The Lady's name is EMILY! I highly recommend that you request her!
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December 2023 by Gabrielle J.
even if this was the last bridal shop in the world I will NOT get anything from here at all. they lie, and the messsed up alterations on the entire bridal party. both my sister and I had to be sewn back into our gowns on the wedding day. the alterations looked ghetto and rushed. they say the will call when dresses are ready but nobody called at all and they acted like they had an attitude because I did pick my dress up right away whole time it was their fault because NOBODY called me. you have to call the shop 6 times back to back just to get someone to pick up. never ever again will I buy from here I only gave one star because it won't let me give zero stars
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November 2023 by varacalli
EMILY !!!!!! words cannot describe how amazing this woman is ? as my first bridal appointment EVER…… WE SAID YES TO THE DRESS !!!!!! seriously she is the best, request her! Thank you so so much
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October 2023 by Devon Vessey
Great experience! Went in with the intention to confirm I loved my original dress but fell in love with another. Mariah was very helpful and patient!
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October 2023 by Mina Abdelmalak
My experience with Brides and Grooms was nothing short of a nightmare. From the moment I walked through their doors, I was met with unprofessionalism and blatant disrespect that left me utterly appalled.The first red flag was their staff's complete lack of courtesy and basic customer service etiquette. Instead of providing the warm and welcoming atmosphere one would expect when planning a wedding, I was subjected to rude and condescending behavior. They not only failed to listen to my preferences but also yelled and scorned me for simply expressing my concerns.What's truly disheartening is that this behavior extended throughout my entire interaction with them. Communication was abysmal; they were unresponsive to my calls and emails, leaving me in the dark about important details of my wedding preparations. It's as if they had no regard for the significance of the event they were hired to assist with.Moreover, their dishonesty was alarming. Promises made during our initial meetings were conveniently forgotten, and when confronted, they tried to shift blame onto me, making me question their integrity.Planning a wedding is a once-in-a-lifetime experience, and it's crucial to work with professionals who understand the importance of the event and treat their clients with respect. Unfortunately, Brides and Grooms failed spectacularly in this regard.I cannot stress enough how crucial it is to avoid this business. Their unprofessionalism, disrespectful behavior, and dishonesty not only tarnished what should have been a joyous experience but also caused unnecessary stress and frustration. I implore anyone considering their services to think twice and explore more reputable options for their wedding planning needs. Brides and Grooms falls far short of the standards one should expect from such an important service provider."
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October 2023 by Marina Kaldas
Do not go to this store, they order your dresses way to big so than they can also make you pay for alternation. They ordered 2 wedding dresses in a size 18. That same week I got sized at Claires and I was a size 10 but they kept saying each dress is different. The manager/owner was super rude after messing up both of my wedding dresses. She stated her business been losing money so she can’t help me …… first of all why is that my problem , YOU ordered the wrong sizes !!!!! Do not buy dresses from here you’ll have the worst experience and will end up spending way more money than you have too. Especially, Moriah Griffin she is rude, unprofessional, and disrespectful and dealing with her and the owner, I now understand why they are saying they are not getting much business, so they try to rip people off to make more money !! Save your time and money don’t do business with them. Wedding planning is already stressful, don’t add to your stress by dealing with this store, they don’t care about their customers.I don’t work at PNC FIRST OF ALL SO YOU MUST HAVE ME CONFUSED WITH SOMEONE ELSE !! Which shows I am not the only one you have done this too and I signed a contract but you guys recommend and order the signs, which one should be held Accountable for when you order the wrong sizes !! But, you are ordering the wrong sizing so people can pay more !! Messed up !!
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September 2023 by Gigi B
If I could give this place zero stars I would. I have been bringing my them business since 2018, I recently bought two wedding dresses which were BOTH ordered in the wrong size which came out to be 4 sizes to big on me. And one the wrong color I went to the owner to try to work something out if we could exchange or even get services in exchange for the money and she would not work with me, even told her I would bring my bridesmaids to get their dresses but nothing would budge. It’s clear they are money hungry and greedy. Don’t not go there! So sad that it came to this, if you want to get ripped off and treated terrible this is the best place to go.
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July 2023 by Katherine Muller
Emily was amazing. She was helpful and insightful. With just a few suggestions she was able to find a plethora of gowns for me to explore the overwhelming world of bridal fashion but within the confines of my taste and style.
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May 2023 by Kayla Elwood
First off, Emily was absolutely amazing! I came in late April to find my prom dress and had zero idea of what I wanted. Emily pulled a bunch of really pretty dresses for me to try on. I picked out my dress and they special ordered it for me. Not even a week later we were in for a fitting. Marie marked my dress for alterations and they were perfect! They have so many prom dress options and the staff is super personable, friendly, and truly amazing with what they do! For this being my junior prom, I can definitely say that I will be back next year to have Emily and Marie help me find yet another dress that I love! I could not be happier with my experience at Brides and Grooms!
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April 2023 by Lynn-Marie McILvain
Emily was positive and upbeat. She made my daughter feel special and at ease while helping her try on multiple gowns. Thanks for helping us have a positive experience.
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March 2023 by Rebecca M.
I am not one to review often, however, I must give Marie a special thanks for saving me. After calling around numerous stores everywhere, I called Brides & Grooms looking for a gown that was almost impossible to find. Marie took the time to look it up. I was not brushed off like most stores I had called. She told me she had it in two sizes, however when she went to look up the size I needed, she said she was unable to sell me the dress due to the fact that someone had put a hold on it. I was devastated! I know she could feel my disappointment and she called the other bride to see if they could sell me the sample they had placed on hold and they offered to order the other bride a brand new dress. The bride was thrilled and so was I. I paid for it right away and asked if they could overnight the gown and despite the fact that they were closed the following day Marie went out of her way on her day off to take my dress to a UPS location so I could have it the following day. Thank you so much Marie for making this so easy and stress free. I can only imagine how great it would have been to have been there in person. I received the dress and it was flawless and in impeccable condition, not to mention she gave me a nice discount because it was off the rack. I am thrilled to death!
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February 2023 by Jess Wallen
I thought I had my idea wedding dress in mind when I went in but it turns out that I had no idea what I really liked. I had this wonderful consultant Alexis. She is AMAZING!! The first time I went she picked dresses for me I never thought I would pick but this girl knew what I wanted even if I didn’t. I went to another place and ended up coming back here just for Alexis. I ended up saying yes to my perfect dress that she picked for me. It is everything I never knew I wanted but love it all. The whole shop is very sweet and nice to work with. If you are looking for a good place this would be my top pick.
