CarMax offers easy car buying and selling with no haggling or pressure. The business carries a large selection of used cars, trucks, and SUVs, making it easy to find what you want in one place. They will buy your car even if you don't buy theirs. Many customers report a smooth and easy process, with patient, attentive, and knowledgeable staff. The price you pay is what someone else would pay. Several reviewers have purchased multiple vehicles from CarMax over the years, noting generally great experiences. The process is often fast, with the option to do much online, and some are in and out quickly. However, some note that vehicles shipped in for inspection are sometimes not cleaned and can arrive with dirty interiors. The trade-in value offered can be a little low, so doing homework is advised. Finance rates are not bad, though sometimes better can be found elsewhere. Overall, it is described as a good experience for easy car buying and selling the way it should be.
very helpful and professional.. I love the experience and I love my Jeep! thank you Ky
July 2024
Super efficient sales process, great communication, very friendly and helpful staff. Highly recommend using CarMax.
July 2024
Dominic (my apologies for spelling) made my experience smooth and easy. He was very patient, attentive and knowledgeable. He explained things i was not clear on and put me at ease. It was a great experience. Thanks Dominic!
