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November 2023 by OfficialLisa Renee
Clerks were not in the best mood this morning. One clerk mentioned being by herself all morning at the register, so I get her frustration. She said, she can’t help returns. Another woman and I had a trying time getting help to utilize the restroom. The wait was long to purchase but glad I got what I needed.
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October 2023 by Emily Horne
Janet was the absolute sweetest, she was so helpful with my coupons and double checked that I had a left and right of each shoe and that the sizes matched, I was in a hurry while shopping so I really appreciated that!! Super friendly customer service and she went above and beyond to assist me :)
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September 2023 by Ricardo Ramos
Worst check out wait. Only 2 cashiers waiting on a constant line of 20+ customers. Clearly no care for the time wasted waiting as there are other associates walking around the store.
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September 2023 by Fatima
A lot of good choices for shoes at a reasonable price. A lot of space, they just need more stools to sit down and try shoes on.
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August 2023 by Mahauganee S.
As far as DSWs go this one was fine. It is laid out generally how one might expect. There was some great deals on the clearance rack and some okay ones. I made one clearance rack find (a pair of toddler Converse) that was completely unlabeled. Neither the regular price nor sales price was on it and it was the only pair of its kind. The sales associate at the register escalated my question about pricing and was able to help me get the shoe For a reasonable price--a win!
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July 2023 by Rayetta Anthony
I saw two pairs of shoes that I really liked, did not have my size in one and color in the other. Second time I tried. Wonderful selection if you can find your size.
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July 2023 by shirley moore
Ok. Large selection women's shoes. Much smaller selection of men's shoes. I was a little surprised how expensive the shoes were
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May 2023 by Tayana James
As a person of mixed black heritage, I recently encountered an incredibly distressing situation at a local store that compels me to speak out against the inherent racism that was blatantly displayed. A white woman, sporting long brown hair and black glasses, acted in an appallingly racist manner, leaving me with no choice but to call for her immediate termination. I implore you, fellow individuals of color, to join me in refusing to support a business that tolerates such despicable behavior, thereby demonstrating our unwavering commitment to our worth as customers.Approaching her politely, I respectfully sought her assistance, saying, "Excuse me, I'm sorry to bother you..." To my utter dismay, she not only ignored me entirely but also remained fixated on her phone, dismissing my presence without even a glance. However, undeterred, I proceeded to show her a picture of the shoes I had come across at another DSW location, inquiring whether they were available in stock. Her response was astonishingly curt and condescending, as she dismissively replied, "No. We don't." Then laughed as if it was a d*** question or something. Astonishingly, she chose to end our interaction right there, without making any effort to confirm their availability, an action that is typically standard practice.The distressing part, however, was what followed when my white mother approached her a mere eight minutes later, posing the exact same question. Suddenly, the same employee underwent a baffling transformation. Suddenly helpful, polite, and exuding an uncharacteristic cheerfulness, she went out of her way to search for the shoes in stock. This stark contrast in behavior unambiguously reveals the deeply ingrained racial biases she possesses, ones she shamelessly allows to dictate her treatment of customers.We cannot allow such abhorrent behavior to persist unchallenged. Until the store takes immediate action and terminates this employee, I firmly pledge to withhold my hard-earned money from supporting a business that turns a blind eye to racist employees. This appalling incident serves as a dire reminder of the urgent need to stand against racial discrimination in every facet of our lives. By vocally rejecting such prejudiced behavior and refusing to contribute to establishments that foster it, we can collectively foster an environment that upholds the dignity and worth of people of color.Let us make our voices heard, demanding that the store's management address this grave issue with the utmost seriousness. It is imperative that they hold their employees accountable for their actions and implement robust measures to prevent future incidents of racism. Only by actively confronting and rectifying these instances can we hope to cultivate a society that truly cherishes diversity, inclusivity, and equality.I was prepared to buy 2 pairs of shoes, but I put them down and walked out.I would have given zero stars but it wasn’t an option.
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May 2023 by Julianne Wood
Don't do pick up at this store. I waited 10 minutes before i left without my pick up order because no one ever showed up at the pick up area. The best part is I got fussed at last time I did a pick up that I should go to the pick up area and not the line. I was also ignored by the 2 cashiers up front, an employee walking by and what appeared to be a manager walking an interviewee out.
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May 2023 by Russell Roark
Hit or miss with shoes that are in my size..." wide width" i often end up shopping styles and buying online. They seem to do a good job of keeping shelves stocked and store cleaned up. I have seen other locations that are not so tidy.
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May 2023 by Katie M.
I love their shoes. U get what u pay for which is good quality
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March 2023 by Patty Cannon
Friendly staff with excellent stock/supply! Clean store with ample parking - even on a busy Sunday morning!
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January 2023 by CHARLOTTE COSTON
DSW really need to get new buyers. There are very few shoes and loads of sneakers. I stopped shopping for shoes at Macy's because DSW had everything and every style you need. I able going back to Nordstrom and Macy's for shoes.
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January 2023 by Kris Krawczyk
Lots of shoes but not what I was looking for, needed another size from online order. Kind of pricey.
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January 2023 by muriel thomas
Nice store.The Customer service representative I spoke with over the phone was very professional and courteous. He was very helpful with my return process.
