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June 2024 by Bob T
I had a wonderful experience with this location.
I was very pressed for time and arrived before opening (to ensure that I would be 1st customer). The team there, especially Kyle, was able to expedite my processing and get me on the road in time to make my appointment. His professionalism, courtesy, and friendly nature was a welcome relief in an environment where most customer service is dead!
Thanks and good job Kyle and Enterprise!
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April 2024 by Frankey Diamonds
This place is horrible. That's all I can say. They do not know how to deal with the public.
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April 2024 by francesco vattilana
This is the worst Enterprise I have ever dealt with. Martin Honda has my vehicle getting fixed since 2/15/2024 and each week we get one to two phone calls from Logan at this location or another person from this Enterprise about not being paid or etc... This morning again we are called by Enterprise and they tell us that we need to bring the truck in ro make sure it is okay. This is rediculous.. The Enterprise lied to Martin and said it was for a tire recall which it is not. It is for them not being paid but at the same time this is through the insurance company of the person that hit us.. All I can say is that this Enterprise is absolutely horrible... I will never deal with them again.. They are unprofessional and treating me as if I am 5 years old when I came close to 50.. Also may I add that this rental has been paid for the whole time.
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January 2024 by Owner
Worked with my insurance no problem.Good solid clean car with no issues.Staff is very helpful and courteous.
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January 2024 by Bryanna Iacono
VERY friendly person when I got the car. Upsold the insurance to me and said I could cancel at anytime. LIES! Tried to cancel after I reached out to my insurance and found that my policy extends to the rental and they need an IN PERSON signature… in 2024. So I will need to leave work, lose more money than I already spent on the useless coverage they sold me, just to cancel a duplication of coverage. Get with the program, enterprise. Very disappointed. DO NOT BUY THEIR COVERAGE UNTIL AFTER YOU SPEAK TO YOUR INSURANCE!! Lesson learned and will not be using an enterprise again since they can’t seem to keep up with the times.
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December 2023 by Smita Roy
Great. Very helpful people. Got the size of the car and the money that we wanted to spend renting the car.
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October 2023 by Himal Kamdar
Helpful staff and quick staff to complete car rental procedure. 10/10
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August 2023 by Victoria Talbot
I just had the best customer service experience at this enterprise with Malcom. He came to meet me at the dealership with my rental and walked me through the whole procedure so quickly and friendly. My interaction with him made my whole day. Thank you Malcom for being such a bright light during what is usually a mundane type of appointment. Keep on shining!
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July 2023 by بسمه سليمان
Very good job
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July 2023 by Sudish Rayaprolu
Amazing service ??
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August 2022 by Ed Haberek
Made a reservation and then Logan the Branch Manager called and said no cars. Why have a reservation system if it doesn’t work. This company needs help.
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July 2022 by araah hussein
I would definitely 10/10 recommend this enterprise to anybody that needs it. They definitely helped me out with switching cars out whenever I had a problem. The manager Joe was very nice and friendly and helped out. I would also recommend going to Bryce , he was definitely a BIG HELP to me. He always checked up on me and to get updates on my car and to see how everything was going. I really appreciated his help.
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July 2022 by Bryan Brenneman
Terrible staff
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August 2021 by John Mangan
I'll give two stars since the online confirmation is relatively easy and fast. Also the person who called to confirm was polite. That being said, I ended up cancelling my reservation and going with a different option based on Enterprise policy. Be aware that when they call you to confirm they will mention a $400 additional deposit that is due up front in addition to the cost of the rental. So over $900 to rent a Toyota Corolla or similar for a week? That's going to be a hard pass. This deposit is mentioned nowhere in the reservation and will be billed up front if you pay with a debit card. They say it will be refunded after you return the car, but in my opinion that is an exorbitant fee that does not take into account the times we are in and people's varying circumstances.
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August 2021 by Britt Savarese
Excellent service. Highly recommend!
