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July 2025 by Victoria Downey
I’d rather stub my toe in a door repeatedly than waste any more time in this fedex. Computer down, website not working, staff didn’t seem to give half a shit so I left
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June 2025 by Andrea Clarke Hess
This is my go-to location for print jobs, postage (personal and business), passport photos, and the like. Overall, I greatly appreciate the team's general willingness to help. While it's not perfect service, the team does work to meet customer needs whenever possible, and it is pretty good at sharing when it cannot. And many thanks for the recent print job to help make my son's birthday party special!
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May 2025 by Wei Dai
I came to this FedEx Office location to pick up a package, but the staff refused to release it unless I presented a government-issued photo ID. They pointed to a sign that clearly says the ID requirement is for shipping, not pickup. When I politely explained this, the staff insisted that it applied to pickups too — even though the sign does not mention pickups at all.
This was misleading and caused unnecessary inconvenience. If there’s a separate ID policy for pickups, it should be clearly communicated and not misrepresented by pointing to unrelated shipping rules. Very disappointing experience.
btw, I showed them a photo ID with my name and a letter with address from Government
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February 2025 by Todd Prevento
The gentleman that was working there today went above and beyond to help me with sending my package. This experience today is the true definition of great customer service, thank you.
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January 2025 by Shabbir Wardhawala
There is a line formed up with 1 employee serving everyone- taking packages, snapping passport pictures.. But he is taking his sweet time, chatting with each customer. A second employee was taking a lunch break at 3:30 pm
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November 2024 by Arend Neyhouse
I needed to ship something with a return label. I was told I needed to provide my account info and that they couldn't look it up. After struggling with their down system for about 15 minutes because it wouldn't send me a code to reset my password, the gentleman asks for my phone number, and wouldn't you know it, he actually could look up my number. So after going through the whole thing, we get to the end and the person helping me selects the wrong return address so we have to start all over. We eventually get to the end and he then says they can't do a return label. So after over 30 minutes of waiting around I end up having to leave with my package and now have to find a different service provider. At best they are incompetent, at worst they utilize weaponized ignorance. Unless you don't have another option I'd recommend shipping elsewhere.
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November 2024 by Robin Semmelroth
Super kind and helpful and fast.
Every time I go there!
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September 2024 by Mariam Eskander
Their delivery guy stole 5 iPhone 14 from us and we could not get any refund for them. Worst delivery company
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June 2024 by Chen Ling
Hmmm where do I get started? There’s nothing wrong with the front desk, but their pickup driver is really rude. I called to pick up some boxes yesterday, the driver does not show up at all even though it’s promised. The driver came this morning and refused to take boxes downstairs. There are eleven boxes and we had to tip the driver $20 for carrying JUST ONE 20lbs box.
I then called the customer service to file a complaint, and the guy who answered the call did not let me finish my words and then told me their service is down and nothing he could do.
I wish I can give negative stars.
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February 2024 by Hemanth Kumar Kode
The staff is very cooperative and patient.
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August 2023 by SammiStar15
Fast and easy.
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August 2023 by Hasan YÜCEL
I recently visited the FedEx office and was thoroughly impressed with the service. From a warm welcome as I entered to the incredibly fast service they provided, everything was top-notch. Baba is a great guy who has a warm conversation and makes the experience even more pleasant. Whether you’re in need of shipping, printing, or other business services, I highly recommend this FedEx location!
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August 2023 by Charles Yemer
The store was nice and had many employees that helped me ship my package.
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July 2023 by Scottkara Waters
I love them at this store ! They help me so much, I been a regular customer for a few years now. One of my favorite stores.
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May 2023 by Cherie Williams-Felder
Thank you to the beautiful and amazing Ms. Arlyn for her professionalism and great customer service in printing our family reunion brochures.
